Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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Jim E.
3 reviews
0 helpful votes
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Fast ordering and fast shipping
January 10, 2019

Fast ordering and fast shipping.

Date of experience: January 10, 2019
Dennis P.
1 review
0 helpful votes
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I haven't received the item as of yet
January 10, 2019

I haven't received the item as of yet. The refrigerator model number is the same, so I am confident it is the right door tray.

1-10-19 The tray fits fine. Appears to be OEM. Hopefully it lasts longer than the last two I have replaced!

Date of experience: January 10, 2019
David M.
1 review
0 helpful votes
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X
January 10, 2019

X

Date of experience: January 10, 2019
Steven O.
4 reviews
0 helpful votes
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So far so Good
January 10, 2019

So far so Good. Shipping communications was a little vague to non existent but the part did arrive in 1 week

Date of experience: January 10, 2019
joel s.
1 review
0 helpful votes
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Parts were as advertised
January 10, 2019

Parts were as advertised.

Date of experience: January 10, 2019
Bruce G.
1 review
0 helpful votes
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In stock products, great prices and fast delivery
January 10, 2019

In stock products, great prices and fast delivery.

Date of experience: January 9, 2019
Andy N.
2 reviews
0 helpful votes
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Good product
January 9, 2019

Good product. Thanks!

Date of experience: January 9, 2019
Marissa V.
1 review
0 helpful votes
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Great service, easy to find the items I needed, and your pricing was considerably lower than others THANK YOU!

Date of experience: January 9, 2019
David A.
1 review
0 helpful votes
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The part was easy to find; the warnings about returns was clear and reasonable.

Date of experience: January 8, 2019
Jimmy B.
1 review
0 helpful votes
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Outstanding and fast
January 9, 2019

Outstanding and fast. Your Web site is easy to work with,

Date of experience: January 8, 2019
Julieann M.
1 review
0 helpful votes
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Very easy to find the exact part I needed at a reasonable price.

Date of experience: January 8, 2019
Scott B.
1 review
0 helpful votes
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The box was tore up by the post office
January 9, 2019

The box was tore up by the post office. But the piece inside was good to go.

Date of experience: January 8, 2019
Tom P.
1 review
0 helpful votes
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Well, since I haven't received the part yet and installed it, I really can give you a better review. I think the shipping charge in a bit high.

For some reason my street address wasn't written on the package so it was almost sent back. If I hadn't called in time to UPS and then went there on my own and picked it up, It would have been sent back to you.

Date of experience: January 8, 2019
Jack M.
2 reviews
0 helpful votes
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Very straight forward process to find the part I needed.

Date of experience: January 8, 2019
Leo H.
4 reviews
0 helpful votes
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I am so happy I found this part
January 8, 2019

I am so happy I found this part. The wife is not too happy with me after breaking the shelf this morning...

The shelf arrived safe and sound, and we are back in business. Thank you for updating me during the process with delivery dates.

Date of experience: January 8, 2019
Deb Y.
5 reviews
0 helpful votes
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The only thing I really didn't like was the fact that I never got an email telling me the tracking info. Basically all Web vendors send out such an email, and I was starting to worry because I never a "your order has shipped" email. I planned to call but then the items arrived on that day, so there was no need.

The price was outrageous for a fridge glass shelf and plastic door bin ($148), but it was the best price on the Web.

Date of experience: January 8, 2019
Hector P.
1 review
0 helpful votes
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Great service!
January 7, 2019

Great service! No complaints!

Date of experience: January 7, 2019
Justin S.
1 review
0 helpful votes
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The part was perfect and fit exactly how i needed it to in my Civic. The part came a little later then expected but the customer service to fix the issue was spot on and truly appreciated it.

Date of experience: January 7, 2019
larry h.
1 review
0 helpful votes
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Good so far
January 7, 2019

Good so far

Date of experience: January 7, 2019
Kris M.
1 review
0 helpful votes
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I have not opened the package as I discovered after ordering what the actual problem is. I am currently working to get an RMA requested.

Date of experience: January 7, 2019