Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Joyce U.
1 review
0 helpful votes
Follow Joyce U.
Unfollow Joyce U.
Share Review
Report Review

Received items in timely fashion but no tracking/shipping info was ever provided, just an estimated delivery date. When I would call their number, i would get a recording that the best way to reach them is by email. My order did arrive on the estimated delivery date, though.

Date of experience: January 21, 2019
Vbroxy K.
1 review
0 helpful votes
Follow Vbroxy K.
Unfollow Vbroxy K.
Share Review
Report Review

Found my part easily
January 21, 2019

Found my part easily

Date of experience: January 21, 2019
Mike M.
8 reviews
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Very easy to order
January 21, 2019

Very easy to order

Date of experience: January 21, 2019
Elaina W.
1 review
0 helpful votes
Follow Elaina W.
Unfollow Elaina W.
Share Review
Report Review

I found the exact part that I needed
January 21, 2019

I found the exact part that I needed.

Date of experience: January 21, 2019
Glen B.
1 review
0 helpful votes
Follow Glen B.
Unfollow Glen B.
Share Review
Report Review

Everything received has been satisfactory
January 21, 2019

Everything received has been satisfactory

Date of experience: January 21, 2019
andy K.
1 review
0 helpful votes
Follow andy K.
Unfollow andy K.
Share Review
Report Review

Parts delivered as displayed and at good price
January 21, 2019

Parts delivered as displayed and at good price

Date of experience: January 21, 2019
JC N.
1 review
0 helpful votes
Follow JC N.
Unfollow JC N.
Share Review
Report Review

Works like a charm
January 20, 2019

Works like a charm

Date of experience: January 20, 2019
David E.
3 reviews
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

Right part, good price
January 20, 2019

Right part, good price. I didn't see a delivery date.

Date of experience: January 20, 2019
Crystal F.
1 review
0 helpful votes
Follow Crystal F.
Unfollow Crystal F.
Share Review
Report Review

Great price, great shipping time
January 20, 2019

Great price, great shipping time. Proper part for machine and fixed my problem. Thanks!

Date of experience: January 20, 2019
Betty L.
1 review
0 helpful votes
Follow Betty L.
Unfollow Betty L.
Share Review
Report Review

Very easy to find what i needed after entering model number of product.

Date of experience: January 19, 2019
Thomas O.
2 reviews
0 helpful votes
Follow Thomas O.
Unfollow Thomas O.
Share Review
Report Review

Qqqq
January 19, 2019

Qqqq

Date of experience: January 19, 2019
Aaron A.
4 reviews
0 helpful votes
Follow Aaron A.
Unfollow Aaron A.
Share Review
Report Review

Very pleasant & easy
January 19, 2019

Very pleasant & easy

Date of experience: January 19, 2019
John R.
2 reviews
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Ordering was quick and painless
January 19, 2019

Ordering was quick and painless. However item was backorderd and was never told. No tracking information was given when item was eventually shipped. If this had been communicated, it would have prevented having to contact customer support, who appeared to also not know what was happening with the order.

Date of experience: January 19, 2019
Cheryll F.
1 review
0 helpful votes
Follow Cheryll F.
Unfollow Cheryll F.
Share Review
Report Review

Shipping on time
January 19, 2019

Shipping on time

Date of experience: January 18, 2019
A J.
2 reviews
0 helpful votes
Follow A J.
Unfollow A J.
Share Review
Report Review

Why can't I enter zip and the city and state pop up?

The wiring did not match original equipment and had to be rewired. Not a big deal but thought you might like to know.

Date of experience: January 18, 2019
Qi L.
1 review
0 helpful votes
Follow Qi L.
Unfollow Qi L.
Share Review
Report Review

Pricey but delivered in time
January 18, 2019

Pricey but delivered in time

Date of experience: January 18, 2019
Danielle M.
1 review
0 helpful votes
Follow Danielle M.
Unfollow Danielle M.
Share Review
Report Review

The price on this site was the best I could find
January 18, 2019

The price on this site was the best I could find

Date of experience: January 18, 2019
Holly S.
1 review
0 helpful votes
Follow Holly S.
Unfollow Holly S.
Share Review
Report Review

Very fast delivery
January 18, 2019

Very fast delivery.

Date of experience: January 18, 2019
Steve K.
1 review
0 helpful votes
Follow Steve K.
Unfollow Steve K.
Share Review
Report Review

Easy to navigate site, lets see how quickly rhey ship.

Date of experience: January 18, 2019
Brad H.
1 review
0 helpful votes
Follow Brad H.
Unfollow Brad H.
Share Review
Report Review

Parts were easy to find and at a good price
January 18, 2019

Parts were easy to find and at a good price.

Date of experience: January 18, 2019