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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Received items in timely fashion but no tracking/shipping info was ever provided, just an estimated delivery date. When I would call their number, i would get a recording that the best way to reach them is by email. My order did arrive on the estimated delivery date, though.
Found my part easily
Very easy to order
I found the exact part that I needed.
Everything received has been satisfactory
Parts delivered as displayed and at good price
Works like a charm
Right part, good price. I didn't see a delivery date.
Great price, great shipping time. Proper part for machine and fixed my problem. Thanks!
Very easy to find what i needed after entering model number of product.
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Very pleasant & easy
Ordering was quick and painless. However item was backorderd and was never told. No tracking information was given when item was eventually shipped. If this had been communicated, it would have prevented having to contact customer support, who appeared to also not know what was happening with the order.
Shipping on time
Why can't I enter zip and the city and state pop up?
The wiring did not match original equipment and had to be rewired. Not a big deal but thought you might like to know.
Pricey but delivered in time
The price on this site was the best I could find
Very fast delivery.
Easy to navigate site, lets see how quickly rhey ship.
Parts were easy to find and at a good price.

