Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
We monitor reviews for authenticity
Site is very easy to find needed parts, fast and accurate delivery
You made it easy
Easy Website. Competitive Pricing.
Easy to navigate the website and Fast delivery
The website was easy to use to locate the parts I needed for my gas range. Packaging ensured that no damaged parts arrived and the delivery was very quick. I would definitely use them and recommend them for other genuine parts replacements!
I came, I saw, I conquered!
I like that you know what filter goes with my refrigerator, instead of guessing with dubious information
Your prices were competitive. Not only for the product but for shipping cost as well. It was also really easy to find what I was looking for. I had just come back from the local appliance store who thought I was an idiot because I was a woman. Well there you go. He lost a customer, you gained one.
Was a great place to find the part i needed...i bought this fridge new, and had to take the doors off of it outside my home to get it inside and the gromet fell off somewhere...keep in mind it was dark out with snow on the ground...so being able to find this part was a relief.
My only complaint is the wait to speak with the online person. They just never came online to help. They said they were there and then nothing.
Good
So far so good.
Received in good condition and on time.
Whole experience went well.
The ordering part was clear and precise. The part arrived, fixed the problem. All is well. Thanks
Had to call with a question and Jonathan was most helpful. Original delivery date was pushed back since the item was shipped from the west coast instead of Florida.
You are asking a lot just to fill out a survey and to not accept it without a comment is unacceptable to me. Real people have better things to do than help you.
Site easy to navigate. Part readily identified. Reasonable prices! Super fast shipping.
I received product in good condition and fast. It worked well
Easy shopping experience. Delivered promptly
Your site made my finding the part online VERY easy.
THANK YOU!

