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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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"The service was excellent. Thank You! The service was excellent. Genuine Replacement Parts saved my business."
Great seller super easy to buy from A+++
The part arrived quickly and the pricing was fair. I was able to get my washing machine back up and running quickly.
Your information and illustrations about the part are very clear. I felt good about ordering the part from your company.
The door shelf bins I received fit perfectly in the refrigerator doors. The only issue is that your part had a feature that was different from the original door shelf bins I already had. The front of your part had a silver metal strip across the front. My original door shelf bins are completely clear. Since I needed two, I intend to place one in each door. This will help to balance out the difference look.
Very smooth website. However, the Live Chat is never live and no one has yet to respond to the numerous emails I've sent. I receive no email confirmations in my inbox or spam folders and it is hard to get ahold of anyone at the 800 number. Overall very happy with prices and website, but I am a big customer service guy and this is lacking.
Overall, a good experience. However, package arrived two days later than expected. Not a deal breaker, but made it difficult to arrange for someone to come do the repair.
Good, fair price and quick delivery.
Very easy and simple to place order. Delivery was prompt and product was well-packaged
Very easy to use web site. Also, prices are alot better than all other sights i checked
It is the ice maker I needed, but it had the wrong plug on it. I had to buy a plug to fit my fridge.
Awesome...very fast shipping
My only complaint is that there was no response to my email
The product was the correct size and design but the color gray was lighter than the original.
Item was as described and delivered when expected
All-in-all pretty good! A little rough navigating from one part to another, and getting back to where I started.
Easy to find part
Quick and easy, great price!
Thanks Joe
Well I didn't have a part number so that was hard to figure out,other wise it was ok
Great Happy shopping with you guys!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members