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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Thank you for making it so simple
Great service and delivery time.
Fast, top tier web presence.
Had the Part i needed
Easy to find and trying to support small business.
HARD TO SEE PRINTS TO KNOW WHAT TO ORDER.
Quick and easy to use. Found what I needed
Quicker than most other sites I visited
Exactly what I ordered and arrived at my doorstep in only a few days. Great service!
Found the parts i needed quickly -
I Wish a better description or photos of the main wiring harness were provided. I bought a terminal block, because that normally would not be considered part of a wiring harness, and mine had been damaged. Imagine my surprise when the harness included not only the terminal block, but also the lock nuts that are normally billed at $5 each (included 3!).
It's a bit frustrating, only because in the current time of social distancing, it's a hassle to go out to try and ship something like this back, after the time taken on the phone to arrange such a transfer in the first place.
Given that it got my stove up and running much cheaper than a full replacement, I guess I'll throw the terminal lock on a shelf and hope i pick up a new amplifier project some day.
I paid $25 for 2 day shipping. Took a week to get it. Inquired, and was told you dont guarantee shipment times. I find this practice unethical.
My part arrived in excellent time. However, it was a small motor wrapped in a thin piece of plastic (not bubble wrap) and it arrived broken after it has been bouncing around in a box for two days. I've requested a refund.
Exactly what I needed, straightforward to find.
Everything is great and has fixed the issue! Thank you - I will definitely be a repeat customer!
Overall good experience
Great site for finding parts
Great experience all the way around. Part was perfect.
I'm so grateful these parts are the name brand parts to ensure my repair is proper.
I don't make shopping recommendations or even suggestions.
Thought it would be together.

