Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

George W.
1 review
0 helpful votes
Follow George W.
Unfollow George W.
Share Review
Report Review

It's easy & fast thanks
May 1, 2020

It's easy & fast thanks

Date of experience: May 1, 2020
George W.
1 review
0 helpful votes
Follow George W.
Unfollow George W.
Share Review
Report Review

Please save me the shipping and put this item in my other order thanks

Date of experience: May 1, 2020
M L.
1 review
0 helpful votes
Follow M L.
Unfollow M L.
Share Review
Report Review

Replacement part arrived quickly, and functioned as intended. The only slight downside was a different on/off switch, the new one did not seem to be as durable, but no issue as far as function. Overall great experience.

Date of experience: May 1, 2020
Mike D.
3 reviews
0 helpful votes
Follow Mike D.
Unfollow Mike D.
Share Review
Report Review

As advertised...
May 1, 2020

As advertised...quality service.

Date of experience: May 1, 2020
California
1 review
0 helpful votes
Follow Sharon L.
Unfollow Sharon L.
Share Review
Report Review

Perfect!
May 1, 2020

I'm so very thankful and happy to have found the door seal for an older Frigidaire chest freezer. It shouldn't frost up this year. Your site was very easy to use and the delivery time was fantastic! Thank you. I'll recommend you to anyone who needs parts.

Date of experience: May 1, 2020
ROGER W.
2 reviews
0 helpful votes
Follow ROGER W.
Unfollow ROGER W.
Share Review
Report Review

Exactly the right part, delivered quickly and at a great price. Will use again!

Thanks,

Roger

Date of experience: May 1, 2020
EDWARD J.
4 reviews
0 helpful votes
Follow EDWARD J.
Unfollow EDWARD J.
Share Review
Report Review

Easy to find the part
May 1, 2020

Easy to find the part

Date of experience: May 1, 2020
Brianna H.
1 review
0 helpful votes
Follow Brianna H.
Unfollow Brianna H.
Share Review
Report Review

My shipment came quickly
May 1, 2020

My shipment came quickly.

Date of experience: May 1, 2020
Patricia X.
3 reviews
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Share Review
Report Review

Lookup of parts and ordering was very easy, don't change anything.

Date of experience: May 1, 2020
Virginia V.
1 review
0 helpful votes
Follow Virginia V.
Unfollow Virginia V.
Share Review
Report Review

Very pleasant and efficient
May 1, 2020

Very pleasant and efficient.

Date of experience: April 30, 2020
Martin K.
1 review
0 helpful votes
Follow Martin K.
Unfollow Martin K.
Share Review
Report Review

Got the part quicker than expected!
May 1, 2020

Got the part quicker than expected!

Date of experience: April 30, 2020
Steve R.
1 review
0 helpful votes
Follow Steve R.
Unfollow Steve R.
Share Review
Report Review

I received the part one day late due to the shipper which was understandable under the current pandemic situation. However, it's still sitting in the box because I have not been able to get someone to install it yet for the same reason it was late. I hope the part is not defective as the 14-day return window is about to expire.

Date of experience: April 30, 2020
David A.
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Thanks
May 1, 2020

Thanks. Hope you are doing well during this shutdown. Contact me next week after I have had a chance to install the item.

Date of experience: April 30, 2020
Tim S.
1 review
0 helpful votes
Follow Tim S.
Unfollow Tim S.
Share Review
Report Review

Thank you for carrying this part
April 30, 2020

Thank you for carrying this part. Hopefully it will keep my unit running!

Date of experience: April 30, 2020
Donna F.
2 reviews
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

Happy with overall experience and product
April 30, 2020

Happy with overall experience and product

Date of experience: April 30, 2020
Bryce A.
2 reviews
0 helpful votes
Follow Bryce A.
Unfollow Bryce A.
Share Review
Report Review

Easy and quick
April 30, 2020

Easy and quick

Date of experience: April 30, 2020
Johnny C.
1 review
0 helpful votes
Follow Johnny C.
Unfollow Johnny C.
Share Review
Report Review

I felt secure in buying parts from GRP
April 30, 2020

I felt secure in buying parts from GRP. It has something to do with how it narrowed my searches by model and the given diagrams. It only took a couple days for my items to arrive. Good job during this Codiv 19 situation.

Date of experience: April 30, 2020
Jennifer H.
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Quick
April 30, 2020

Quick. Easy. Got exactly what I needed.

Date of experience: April 30, 2020
Mahatma M.
1 review
0 helpful votes
Follow Mahatma M.
Unfollow Mahatma M.
Share Review
Report Review

So far so good...
April 30, 2020

So far so good...will wait and see when the order is shipped

Date of experience: April 30, 2020
GET T.
1 review
0 helpful votes
Follow GET T.
Unfollow GET T.
Share Review
Report Review

Shipped the correct parts, packed well and received quickly. Everything works well. Good folks to deal with.

Date of experience: April 30, 2020