Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
We monitor reviews for authenticity
I had ordered a replacement part for my refrigerator a few weeks ago. I received the part today and realized that I ordered the wrong item. I called customer service and spoke with Kristin. She helped me find the right part... she was amazing... friendly and helpful!
Found what I was looking for with ease.
I haven't put it on yet. Just hoping this fixes my problem
Part was exactly as the original part. The part arrive on the promise day
Thanks
Was told that for some reason the order was not sent to the warehouse, and it would be shipped that day. Called the next day and the order was not sent to the warehouse and did not ship. Finally the next day the order was shipped and we received. Due to their error the shipped arrived 2 days late.
Easy to find part and easy site to use
Shipping and mailing address entry is confusing. Poor design.
Quick easy and a decent price.
Best price so far on items i need
Easy to order and easy to put in, thanks! Delivery took long at UPS though. I think they misplaced the package.
Fast delivery! Part works great!
Replacement parts fit - Electric motor and fan for gas dryer. I was not able to reuse the old/existing metal pulley (solid cast metal) verses the combination plastic/metal pulley supplied with the replacement motor.
The threads/diameter of the threaded end of the motor shaft was slightly different. Dryer works well now.
Model number verification ensures that I am ordering the correct part.
I ordered the wrong part, and now I am ordering the correct one. It was an easy find to locate the correct part. -- Update is I put in the correct part, and it is working great! I am now sending the wrong part.
Easy to install and fixed my problem. Thank you.
This was a great experience. The customer care kept me informed about my order. When i received the order, the product was original/genuine part and worked right away. No one can match their prices too.they are very reasonable.
Got the correct part not something that will work instead of. I am replacing a new one of those that dumps water into the tray.
Found the parts I needed quickly, the cost was excellent, the delivery was quick, and my Kenmore dryer is working like new. Thank you!
Excellent
Fast service

