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Gearbest

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Gearbest

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,481
value
3,457
shipping
3,489
returns
2,583
quality
3,436

We monitor reviews for authenticity

Brazil
1 review
1 helpful vote
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GearBest
March 19, 2018

Sem duvidas a melhor, loja que ja comprei, ótimos preços, ofertas. Sempre que posso estou comprando na GearBest, tudo que já comprei por lá chegou direitinho em meu endereço.

Date of experience: March 17, 2018
Brazil
1 review
1 helpful vote
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Very good
March 19, 2018

I like to buy in the store, great products, fast shipping, good service. Unfortunately the Brazilian postal service takes too long to deliver. Order W************** in 03/11/2017

Date of experience: March 17, 2018
Greece
1 review
2 helpful votes
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Great experience of shopping! Many categories of items at the right money and many more at a very low cost! Flash sales, daily, coupons and many more! Good support and fast delivery! I recommend to take a look

+2
Date of experience: March 17, 2018
Brazil
2 reviews
1 helpful vote
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Excelente
January 24, 2019

Excelente loja, possui diversos tipos de produtos em seu catálogo e tudo é enviado de forma correta, bem embalada, recomendo.

Date of experience: March 17, 2018
RU
1 review
1 helpful vote
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Отличный магазин!
March 19, 2018

Магазин превосходный. Принимают деньги удобными платежными системами, отправка товаров быстрая и хорошая упаковка. Хорошая поддержка, быстрое решение всех вопросов.
Постоянно есть акции, товар становится еще дешевле.
Рекомендую!
-----------------
The store is superb. Accept money by convenient payment systems, sending goods fast and good packaging. Good support, quick solution of all issues.
Constantly there are stocks, the goods become even cheaper.
I recommend!

Date of experience: March 17, 2018
RU
1 review
1 helpful vote
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Gearbest great online store. I very often buy on geaerbest, because cheap prices for all goods. Delivery takes a short time. The store has a support service. I recommend this store. Store support solves all problems very quickly. I will still buy a lot of things on gearbest. - A huge selection of the online store. The store often holds promotions and sales. Propose a buy on gearbest. For purchases in the store are awarded points that can throw off the price of all goods

Date of experience: March 17, 2018
Brazil
1 review
1 helpful vote
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Great store
March 19, 2018

The store has a great diversity of electronic products and accessories and there are many good promotions that happen every day, I was able to buy YALI MK - F200FL 3.5mm with a very good price, arrived in less than 20 days at my house, I sincerely recommend it to all my friends to gearbest =)

Date of experience: March 17, 2018
Mexico
1 review
1 helpful vote
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Excellent shop
March 19, 2018

It is a store where they have a great variety of products of very good quality at an excellent price, the communication with them to solve any doubt or problem is very good, for me it has been a great experience to buy in this store

Date of experience: March 17, 2018
Portugal
1 review
1 helpful vote
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Love this website
March 19, 2018

I ordered many things from here, anda everthing went the way it should, fast and in nice conditions.

Date of experience: March 17, 2018
Greece
1 review
1 helpful vote
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Excellent shop
March 19, 2018

One of my favourite shops. Very good prices and a big range of products for every wish. I have made a lot of orders the last 3 years and everything was fine. Nice point system for your orders and free shipping for almost every product

Date of experience: March 17, 2018
Poland
1 review
1 helpful vote
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Najlepszy sklep
March 17, 2018

Najlepszy sklep dla zakupoholików.
Bardzo tanie i dobre jakościowo produkty.
Dobra obsługa klienta.
W miarę szybka przesyłka.
Polecam bardzo

Date of experience: March 16, 2018
Hungary
1 review
1 helpful vote
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They have very good prices, witch can be even better with cupons, or using your GB points!
The shipping is fast and safe, well packed!
If you have any problem their support will try to solve it!
I highly recommend this site!

Date of experience: March 16, 2018
Italy
1 review
1 helpful vote
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Ottimo E-Commerce
March 17, 2018

Sono passati 2 anni dal primo acquisto che ho fatto su Gearbest e ancora lo uso molto poiché, rispetto ad altri siti e-commerce, rispetta sempre i tempi di spedizione, i prezzi sono i più bassi e non ho mai avuto problemi nei prodotti comprati.

Date of experience: March 16, 2018
Texas
1 review
1 helpful vote
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Great Experience
March 17, 2018

I Bought Xiaomi mi 5 smartphone. The product was shipped very fast and I received very fast.

It was my first experience with gearbest and now they are the best international online store. Everything that I need, the first place to find will be Gearbest.com.

I honestly recommend

Date of experience: March 16, 2018
Brazil
1 review
1 helpful vote
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Recomendo a Gearbest
March 17, 2018

Compro sempre na Gearbest e recomendo sem problemas para amigos e familiares. Minhas encomendas chegam sempre no prazo e muito bem embaladas, sem falar na qualidade dos produtos. Show.

Date of experience: March 16, 2018
Italy
1 review
1 helpful vote
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Many products at very low cost
March 17, 2018

I've started to buying at this site some months ago and i've truly satisfied. I'm a fan of Xiaomi products and Gearbest allow me to collect whatever they put on sale:-)
Price is okay, better if you follow their "flash deal" to buying a very lower price. Customer service is nice, they reply in short time (according to time zone, indeed). You can pay with PayPal (with their security). For me it's a fix point.

Date of experience: March 16, 2018
Malta
1 review
1 helpful vote
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Great Service
March 17, 2018

Flawless ordering, delivery and handling of complaints. Great stock of parts, devices, 3d Printers, etc. Will definitely order again.

Date of experience: March 16, 2018
Italy
2 reviews
4 helpful votes
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Best Shop
March 17, 2018

I've known this site for a long time and I can say that it is one of the best ever. I made many purchases and never any problems. This is my personal opinion and I have no reward for sharing from this shop.
I can only recommend it to everyone!

Date of experience: March 15, 2018
Portugal
1 review
0 helpful votes
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5 stars
January 24, 2019

Done a lot of purchase from the site never had any problems. One purchase didnt come and i was refunded

Date of experience: March 15, 2018
Italy
1 review
0 helpful votes
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I've been on gearbest for since three years receiving without any issues every order that I made.
The products are of good quality, in particular I have a great experience with Xiaomi ones!
Finally, the customer support is professional and fast.

Recommended Site

Date of experience: March 15, 2018

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom