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Gazelle

2.3

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Gazelle Reviews Summary

Gazelle has a rating of 2.3 stars from 1,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gazelle most frequently mention customer service, perfect condition and screen protector. Gazelle ranks 7th among Consignment sites.

service
152
value
146
shipping
139
returns
119
quality
125

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New York
1 review
0 helpful votes
Follow Michael C.
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The title says it all. The process is simple and so long as you accurately describe the condition of your trade (in my case a late 2011 MacBook Pro) you'll get paid out very fast. I think the company Apple uses has better prices for newer Macs, but they definitely have them beat on anything 2012 and earlier.

Date of experience: February 19, 2018
Indiana
1 review
1 helpful vote
Follow Jody W.
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Gazelle does good with processing the device and getting the inspection done is quick but shipping of payment is very slow and the tracking email shows nothing. I'm still waiting on my payment and what i get from my email my payment was sent on 2/7/18 and it's been 10 days and still waiting. I don't like giving my review until I received everything but I keep receiving emails for a review so.

Date of experience: February 17, 2018
Virginia
1 review
0 helpful votes
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Very happy
February 18, 2018

This is the second time I've used Gazelle and I've been really happy with the entire process - quick, simple, and fair. I tend to take good care of my phones, and because of that both times I've used Gazelle they have paid more than the initial offer... like I said, fair.

Date of experience: February 16, 2018
Florida
1 review
0 helpful votes
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Great Company, Great deal
February 18, 2018

I sold my iphone SE and shipping was fast. Payment even faster. And also I was paid the amount they quoted me. A+ A+ A+ Service.

Date of experience: February 16, 2018
Washington
1 review
0 helpful votes
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Loved it
February 15, 2018

Great experience... I love it... very easy and got a bunch of money for my devices. I love the experience

Date of experience: February 14, 2018
Illinois
1 review
0 helpful votes
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Awesome
February 15, 2018

Great service to do business with. Quick and accurate! Ive done business with you before and have not once been disappointed. Keep doing what you do. Very convenient as well.

Date of experience: February 14, 2018
Washington
1 review
0 helpful votes
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Really the headline says it all. I have purchased at least 5 iPhones, and sold 5 iPhones and I have been happy with every transaction.

Date of experience: February 13, 2018
Virginia
1 review
0 helpful votes
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Quick and easy
February 14, 2018

Hassle free and easy. Dont know what else to say but need to fill in one hundred characters. Still working on one hundred characters.

Date of experience: February 13, 2018
Maryland
2 reviews
0 helpful votes
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Sent my Iphone 7 plus in and the initial online offer was $252. Two days later I received an e-mail saying it was better than I described and they sent me $540! Why would I even consider using another phone buying service. 5 stars!

Date of experience: February 12, 2018
New York
1 review
0 helpful votes
Follow Chris W.
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Easy and smooth process. Sent in my iPhone 5 and received more than the initial offer. I've sold to Gazelle several times before and have had a great experiences. I've a MPB 15" that I will likely sell via Gazelle.

Date of experience: February 9, 2018
Germany
1 review
0 helpful votes
Follow Humberto T.
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Not only did they pay for my iPhones, but they gave me more than they quoted. They said the phone was in better condition than they expected. Nice.

Date of experience: February 8, 2018
New Jersey
1 review
0 helpful votes
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Great experience
February 8, 2018

Great experience, got more than anticipated. Was very pleased with the whole experience, box arrived next day, packaged it up and sent on its way.

Date of experience: February 7, 2018
North Carolina
1 review
0 helpful votes
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Excellent Experience
February 7, 2018

I have sold to Gazelle previously and as before my selling experience was effortless. Im happy they provide this service with so much ease.

Date of experience: February 6, 2018
California
1 review
0 helpful votes
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Great experience
February 7, 2018

I sold them two phones. In both cases they increased the amount they had offered because the phones were in great condition. Very pleasant surprise. Everything went smoothly. Got Amazon credit for the phones. I recommend them.

Date of experience: February 6, 2018
California
1 review
0 helpful votes
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Too Easy
February 6, 2018

It was so easy and fair. The website was easy and even though I was quoted one price I received more money after they received my phone. Thank you.

Date of experience: February 5, 2018
Georgia
1 review
0 helpful votes
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So Easy
February 6, 2018

This is great - really easy to do, and I was provided my Amazon gift card in a very timely manner. It doesn't make sense not to do this - not sure what other options are out there, but this could not be easier.

Date of experience: February 5, 2018
Pennsylvania
2 reviews
0 helpful votes
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Not sure how I feel
February 6, 2018

Have used services in the past. Went well, then. This last try I had to request new shipment box. Received email about offer, still waiting on funds after a week and a half. Now I have to request again. This has not been an easy process.

Date of experience: February 5, 2018
Nebraska
1 review
0 helpful votes
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Easy!
February 6, 2018

Weve used this before and it couldnt be more easy! Love that you get a little extra for taking Amazon credit.

Date of experience: February 5, 2018
Georgia
1 review
0 helpful votes
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Thank you
February 6, 2018

Fast service and fast payment turnaround, highly recommended to family friends, or anyone! Decent and fair transaction.

Date of experience: February 5, 2018
Louisiana
1 review
1 helpful vote
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Gazelle is GREAT
February 5, 2018

This was my second time to deal with Gazelle and they were just as great this time as they were the first time! It is so easy to go to Gazelle.com and let them know what device you have to sell. They handle everything for you!

Date of experience: February 4, 2018