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Gazelle has a rating of 2.3 stars from 1,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gazelle most frequently mention customer service, perfect condition and screen protector. Gazelle ranks 7th among Consignment sites.
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The title says it all. The process is simple and so long as you accurately describe the condition of your trade (in my case a late 2011 MacBook Pro) you'll get paid out very fast. I think the company Apple uses has better prices for newer Macs, but they definitely have them beat on anything 2012 and earlier.
Gazelle does good with processing the device and getting the inspection done is quick but shipping of payment is very slow and the tracking email shows nothing. I'm still waiting on my payment and what i get from my email my payment was sent on 2/7/18 and it's been 10 days and still waiting. I don't like giving my review until I received everything but I keep receiving emails for a review so.
This is the second time I've used Gazelle and I've been really happy with the entire process - quick, simple, and fair. I tend to take good care of my phones, and because of that both times I've used Gazelle they have paid more than the initial offer... like I said, fair.
I sold my iphone SE and shipping was fast. Payment even faster. And also I was paid the amount they quoted me. A+ A+ A+ Service.
Great service to do business with. Quick and accurate! Ive done business with you before and have not once been disappointed. Keep doing what you do. Very convenient as well.
Really the headline says it all. I have purchased at least 5 iPhones, and sold 5 iPhones and I have been happy with every transaction.
Hassle free and easy. Dont know what else to say but need to fill in one hundred characters. Still working on one hundred characters.
Sent my Iphone 7 plus in and the initial online offer was $252. Two days later I received an e-mail saying it was better than I described and they sent me $540! Why would I even consider using another phone buying service. 5 stars!
Easy and smooth process. Sent in my iPhone 5 and received more than the initial offer. I've sold to Gazelle several times before and have had a great experiences. I've a MPB 15" that I will likely sell via Gazelle.
Not only did they pay for my iPhones, but they gave me more than they quoted. They said the phone was in better condition than they expected. Nice.
Great experience, got more than anticipated. Was very pleased with the whole experience, box arrived next day, packaged it up and sent on its way.
I have sold to Gazelle previously and as before my selling experience was effortless. Im happy they provide this service with so much ease.
I sold them two phones. In both cases they increased the amount they had offered because the phones were in great condition. Very pleasant surprise. Everything went smoothly. Got Amazon credit for the phones. I recommend them.
It was so easy and fair. The website was easy and even though I was quoted one price I received more money after they received my phone. Thank you.
This is great - really easy to do, and I was provided my Amazon gift card in a very timely manner. It doesn't make sense not to do this - not sure what other options are out there, but this could not be easier.
Have used services in the past. Went well, then. This last try I had to request new shipment box. Received email about offer, still waiting on funds after a week and a half. Now I have to request again. This has not been an easy process.
This was my second time to deal with Gazelle and they were just as great this time as they were the first time! It is so easy to go to Gazelle.com and let them know what device you have to sell. They handle everything for you!
Answer: No experience with that. Experience with their staff and their customer service, don't fo business with them. My phone was returned in October, and I still have not received my refund. They finally sent me an email saying my return was received, in December but tracking showed it received in October, and still no refund.
Answer: I would not buy from or sell to Gazelle regardless of what they claim.
Answer: No! Dishonest! Had to file a dispute with my credit card company tinged my money back and that took 3 months
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