My experience with this exchange has been a disastrous and costly one. Approximately 2 months ago, I initiated a substantial deposit of €17,000 via bank transfer, which Gate.io acknowledged receiving. However, despite numerous follow-ups, the funds were never credited to my account. The subsequent weeks were marked by a series of unfulfilled promises and evasive excuses from their customer service team. It became painfully clear that the platform had no intention of refunding my money or providing a satisfactory explanation for the missing funds... UPDATE: Fortunately, I recently managed to get my money back from them with the help of a professional recovery agency that specializes in helping victims get their money back from fraudulent companies. I'm just lucky to have made it through this tough spot unscathed. If you've also been scammed and need help, contact me by email, and I'll share more details about the steps I took to recover my funds from them. My email is on my profile.



We sincerely apologize for any inconvenience caused by this issue.We are genuinely committed to assisting you in resolving the issue.Kindly submit a request via email at [email protected], in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one.Your understanding is highly appreciated.