On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
GameStop Reviews Summary
GameStop has a rating of 2 stars from 548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GameStop most frequently mention customer service, next day and business days. GameStop ranks 922nd among Games sites.
We monitor reviews for authenticity
Hello, I just wanted to put this out there that yes, they do screw you over *twice*. How you ask? Well it's simple, when you trade in games or devices they will screw you over and give you $20 for a XBox 360 (S) which they go and sell for $75. Then they screw you over when you're buying. How? C'mon, haven't you bought something from this place? Well, I got a DSi XL for $75 with tax which they will give you $30 store credit. I'm not sure if I got screwed over or not but my DSi XL was in beautiful shape.
Some people just dont see they are wasting money? Buy a game return it within a week or two for less than half the price... well anyway their website was not so great didnt find what i was looking for.
And fair prices! If you're looking for a good / great selection of used games, then Gamestop will probably be your favorite store :)
What a rude lying business, I will never buy from them again and I suggest you do the same. They are rude to their own staff, treat them like dirt and such. And no, I never worked there, this is from many observations.
My son loves it because you can sell the games you're tired of, and you can pay in advance and get a new game coming out right away.
It's legit and it really has great deals, plus people are so friendly and professional in-store/online. DEFINITELY CHECK THIS OUT!
Hey if anyone has the game you're seeking... it's Game Stop! But WoW... it's a used game guys! Their buy back program is nothing short of robbery tho.
I liked it a lot better than shipping a gift card, because i had it quicker. I just don't like how you can't buy gift cards with other gift cards
GameStop is a good store. They have everything that I love which is video games. The reason I'm reviewing this store because this is one of my favorite stores. The reasons I like this store are I like what they sell, their location, and their availability. I will give GameStop a nine out of ten review over all.
The first reason I like it is what they sell. The first thing they sell are video games, and that's all I play is video games, so it's a perfect store for me. The other things they sell are consoles, and they are always up to date with them, and that is good thing. The next things they sell are accessories for them, and some examples are game cleaner, console covers, and cases for ds games. I will give a rating for what they sell a ten out of ten.
The next reason is their location. The closest one to me is in Charlottesville, VA, and it's roughly thirty to forty minutes away. They also have stores all over the Unites States. They have very few in other places around the world. They would even have two in the same city. I will give their location a review rating of nine out of ten, because they need to make a new one more closer to me and more location.
The last reason is their availability. One way to access the store is that you can walk in the store, and buy stuff. They have at least one hundred games, 40 consoles, and three hundred or more things for games and consoles. You can also go online and buy stuff by them shipping it to you or by you going and picking up. You can also buy pre-owned things or trade in your game or whatever for something new or used. When you buy things online, you must have a credit or debit card to buy things online. So I will give this a review of ten out of ten.
The best parts of GameStop are what they sell, their location, and even their availability. I like this store because they only sell what I love. One last thing is that you can buy used video games which are way cheaper than new ones. So overall I will give GameStop a review of nine out of ten. So hopefully GameStop can fix these little problems.
This is a great gift card for tween or teenage boys. I love that it can be used online or in stores. My boys used the card to buy Xbox points from the Game Stop online store. The code we provided immediately upon purchase.
Do not bother buying a refurbished Xbox from Gamestop.com. I did and it broke down inside of six months... I hate to admit being a gluten for punishment but it has happened twice.
$#*! is a scam l haven't received my order yet it have been 2 months l received a order number and a tracking number no one ups or Fed x can found my package do express have a customer service number the agent won't reply back to my messages or nothing Please don't use Aliexpress
Easy to use! It only took 5 seconds for my son to receive this and this is an excellent way to send belated gifts to family members.
Shop here when I don't want to wait and esp when I need some knowledgeable help!
They are always more than willing to help a customer, and nearly always have what I need in stock. Their prices are definitely the best because they have both used and new games. If they don't, they will point you to the closest store that does with a smile.
Thanks gamestop for making my life easier! I have three boys and they are all into video games ( what kid isn't). Your shipping is so fast! I like the idea that if my kids want the game now I can order it online and pick the game up right at gamestop that day! Thanks!
Pretty decent games, pretty decent prices and the shipping speed is decent also their selection of games are nice
They rip you off on game buy backs, better off selling online
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Games Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account