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The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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I was able to order a replacement without any problems and it shipped fast! Thank you again! I'm going this one doesn't crack as much as the first one I got from the store.
I failed to register when I first bought the cover but kept receipt and 2 years later when the cover had cracked they honored the warranty!
I needed a replacement screen protector. It was easy to re order and delivered promptly. Thank you for the great service.
After shattering the glass cover we sent in for a warranty replacement. Phone looks brand new again! Quick and easy replacement.
Fast delivery, install was so easy and it fits really nice on the phone! The service was exellent. Thank you
My guard cracked when I dropped my phone and saved the phone screen. Gadget guard was great to work with in getting me a replacement guard
My new iPhone would have been destroyed if I hadn't purchased this screen protector. I dropped my phone from the fireplace mantel onto hardwood floors and the screen protector was shattered. It was so bad I thought my glass screen was shattered beneath the protector too. So when I removed the GadgetGuard, I was so happy and pleasantly surprised that my phone screen was saved! I highly recommend this product! The ease of use is outstanding as well as the replacement steps that are explained on the website which got my replacement screen sent out to me right away. This is the company I wish all other product suppliers would model their warranties after!
I love how easy and fast you can get a replacement screen protector and for just shipping it's a great deal.
I am on my third replacement and each time I request one it is done with no questions asked. It does an excellent job of protecting my phone screen.
I like that their product offers a guaranty, no questions asked. I also like how it fits perfectly and that it feels smooth on the phone.
Great product. Received it in a timely manner. Would highly recommend this to anyone. It's well worth the money to buy such a wonderful screen protector.
This is an amazing company! I'm literally on my 3rd or maybe 4th screen protector (due to my toddlers dropping my phone. Not bc of a deficient product) and ordering a replacement is the easiest thing! Soo grateful for gadget guard! My phone will last motherhood with tiny children because of their product!
First let me start out by saying thank you. The company not only took care of my issue but they were also very polite, very quick to respond, and concerned of my issue and helping taking care of it. Thank You Gadgetguard..
Gadget guard replaced our brand new screen protectors - no questions asked, and say they will pay S&H costs, too!
Have had these in all of my phones since new and have never cracked a screen replaced easily when damaged great product
I received a replacement and it didn't last a week and had a small chip that sent a crack across the new one. I am extremely careful with my phone and have a cover on it. The glass had to have had a flaw on it before I received it. I just received a new one so will try it one more time.
I am a bit rough on my phone. This makes it affordable to replace screen protectors as often as necessary.
The process to request an replacement was smooth, easy, and efficient. The shipping arrived at the time estimated. Would definitely do business again.
From the beginning, to end, great service. Great product. Really works well. Asia was a great help. Replaced old cover as soon as I got it in the mail.
This is my second Gadget Guard screen protector. The first one cracked in less than 1 week, so hoping it was a fluke.
Answer: Yes. I just replaced mine, for free and free shipping too. The replacement arrived broken so I reached out to Gadget Guard and they sent ANOTHER replacement for the replacement completely for free with zero hassle. As long as you register your original purchased protector screen within the time frame allotted they will replace them for free. Definitely worth the initial investment. Their customer service has been really helpful and quick in my personal experience. I will continue to do business with them.
Answer: Hi John, We are sorry for the trouble you are having with registering your guard. We would love to help with that! Please send a picture of the purchase receipt to [email protected] and our Customer Support Team would be happy to help get this taken care of for you. We look forward to hearing from you. Thank you, Gadget Guard
Answer: Hi Farhad! We are certainly happy to help! Due to the privacy afforded on this review site, we are unable to see your specific information. I am concerned if you have sent 3 emails and we have not responded! We strive to respond as quickly as possible, but never longer than 2 business days. Please make sure you are emailing us at [email protected]. Our Customer Support Team will be happy to help! Thanks, Gadget Guard
Answer: Legit company, they honored the lifetime warranty and replaced my screen protector with a new one for no charge.

