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The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
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Excellent customer service!
Unbelievably fast delivery.
So easy to re-order.
I have told all family member and friends to buy this.
Love it great and I highly recommend anyone the service is easy and they do exactly what they say they will... my screensaver came less than a week and I also received email making sure I received it.
It is a very nice screen cover and you do receive them fast, about 7 days. I had problems 2 out of 3 times.
Have purchased these for every phone the family owns. (6) times 3 years... great product. Make sure you keep info about warranty ( just in case)
Thanks for an easy replacement experience. It was easy to request a new screen protector and the delivery was fast.
Easy order and quick delivery. Ordering from Gadget Guard was really easy and clear. Pricing was excellent, well below what I would have been charged in the store. Contact from company on order processing, shipment and arrival was great. Will definitely order again.
Thank you for getting me my replacement protector screen pretty quickly. The process was easy once you have the product registered.
I was a bit surprised that my original cracked in just a few months. There was no problem ordering a replacement under warranty. However, the "shipping" cost me $10US. Better than the original price at Fido.
Everyone needs a gadgetguard to protect his/her phone. While riding my bike, my phone fell our of my arm case and then I ran over it with my bike. Thankfully, the only damage to my phone was the cracked Gadget Guard, which I replaced. We have three phones that are protected in this household. I have ordered replacements for each phone and only have to pay shipping.
Only cost shipping to get my replacement. The guard saved my phone! It fell over my balcony on to pavement!
GG saved my screen from a wrench. Quick to arrive and the AT&T sales person swapped it out in no time.
I feel that gadget guard was very organized and prompt with my replacement. The only problem is that I am confused if I needed to send my or done back or not
I love this company, always gualitty products and excellent customer service! I have used this company for over a decade and have never been disappointed. I have three kids and my screen protectors have always lasted an incredibly long time. When I do have to get a replacement screen the process is very user-friendly and they always arrive in a timely manner. I would recommend this company to anyone.
They offered to help in anyway. I received my replacement glass and the instructions were very easy to follow. I was able to remove the old glass and install the new one.
The warranty that you get when you buy this product is legitimate. I always worry that it will be too much trouble to deal with warranties but Gadget Guard makes it so simple and hassle free. I highly recommend their products and their follow-up far exceeds what I've come to expect from dealing with other companies.
I've tried other screen protectors in the past but I told about Gadget Guard 2 1/2 years that was it for me. I love the lifetime guarantee on the product. I've only had to replace the screen protector 3 times in the 2 1/2 years while I friends replacing their cheap screen protector very often or they go with a cracked screen. I tell all my friends about Gadget Guard all the time but they keep buying the cheap ones. Gadget Guard has saved me money while my friends are spending way more money on screen protectors than I do
They offered online support promptly so that I could order a replacement. Very easy to work with! I would definitely purchase a Gadgetguard product again.
I received my replacement glass and the instructions were very easy to follow. I was able to remove the old glass and install the new one.
I ordered 2 and it was changed back to 1. I didnt catch it so now I have to pay another shipping fee.
The order was filled and sent very quickly.
Product was ordered and received in great shape works great. I had no problems with installing item all bubbles came right out
Answer: Yes. I just replaced mine, for free and free shipping too. The replacement arrived broken so I reached out to Gadget Guard and they sent ANOTHER replacement for the replacement completely for free with zero hassle. As long as you register your original purchased protector screen within the time frame allotted they will replace them for free. Definitely worth the initial investment. Their customer service has been really helpful and quick in my personal experience. I will continue to do business with them.
Answer: Hi John, We are sorry for the trouble you are having with registering your guard. We would love to help with that! Please send a picture of the purchase receipt to [email protected] and our Customer Support Team would be happy to help get this taken care of for you. We look forward to hearing from you. Thank you, Gadget Guard
Answer: Hi Farhad! We are certainly happy to help! Due to the privacy afforded on this review site, we are unable to see your specific information. I am concerned if you have sent 3 emails and we have not responded! We strive to respond as quickly as possible, but never longer than 2 business days. Please make sure you are emailing us at [email protected]. Our Customer Support Team will be happy to help! Thanks, Gadget Guard
Answer: Legit company, they honored the lifetime warranty and replaced my screen protector with a new one for no charge.

