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Gadget Guard

3.2

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Gadget Guard Reviews Summary

The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
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Excellent customer service!
Unbelievably fast delivery.
So easy to re-order.
I have told all family member and friends to buy this.

Date of experience: April 30, 2019
Virginia
1 review
0 helpful votes
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Excellent
April 30, 2019

Love it great and I highly recommend anyone the service is easy and they do exactly what they say they will... my screensaver came less than a week and I also received email making sure I received it.

Date of experience: April 29, 2019
Kansas
1 review
0 helpful votes
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It is a very nice screen cover and you do receive them fast, about 7 days. I had problems 2 out of 3 times.

Date of experience: April 29, 2019
Florida
1 review
0 helpful votes
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Have purchased these for every phone the family owns. (6) times 3 years... great product. Make sure you keep info about warranty ( just in case)

Date of experience: April 29, 2019
Germany
1 review
0 helpful votes
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Quick delivery
April 30, 2019

Thanks for an easy replacement experience. It was easy to request a new screen protector and the delivery was fast.

Date of experience: April 29, 2019
Missouri
1 review
0 helpful votes
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Thumbs up
April 28, 2019

Easy order and quick delivery. Ordering from Gadget Guard was really easy and clear. Pricing was excellent, well below what I would have been charged in the store. Contact from company on order processing, shipment and arrival was great. Will definitely order again.

Date of experience: April 26, 2019
Germany
1 review
0 helpful votes
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Easy, Peasy
April 27, 2019

Thank you for getting me my replacement protector screen pretty quickly. The process was easy once you have the product registered.

Date of experience: April 26, 2019
Canada
1 review
1 helpful vote
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I was a bit surprised that my original cracked in just a few months. There was no problem ordering a replacement under warranty. However, the "shipping" cost me $10US. Better than the original price at Fido.

Date of experience: April 26, 2019
Texas
1 review
0 helpful votes
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Best Product Ever
April 27, 2019

Everyone needs a gadgetguard to protect his/her phone. While riding my bike, my phone fell our of my arm case and then I ran over it with my bike. Thankfully, the only damage to my phone was the cracked Gadget Guard, which I replaced. We have three phones that are protected in this household. I have ordered replacements for each phone and only have to pay shipping.

Date of experience: April 25, 2019
Wyoming
1 review
0 helpful votes
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Great guard
April 25, 2019

Only cost shipping to get my replacement. The guard saved my phone! It fell over my balcony on to pavement!

Date of experience: April 24, 2019
Oklahoma
1 review
0 helpful votes
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Great protection
April 25, 2019

GG saved my screen from a wrench. Quick to arrive and the AT&T sales person swapped it out in no time.

Date of experience: April 24, 2019
Illinois
1 review
0 helpful votes
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Great
April 24, 2019

I feel that gadget guard was very organized and prompt with my replacement. The only problem is that I am confused if I needed to send my or done back or not

Date of experience: April 24, 2019
Colorado
1 review
0 helpful votes
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I love this company, always gualitty products and excellent customer service! I have used this company for over a decade and have never been disappointed. I have three kids and my screen protectors have always lasted an incredibly long time. When I do have to get a replacement screen the process is very user-friendly and they always arrive in a timely manner. I would recommend this company to anyone.

Date of experience: April 24, 2019
Illinois
1 review
0 helpful votes
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They offered to help in anyway. I received my replacement glass and the instructions were very easy to follow. I was able to remove the old glass and install the new one.

Date of experience: April 24, 2019
Texas
1 review
1 helpful vote
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Excellent Service
April 24, 2019

The warranty that you get when you buy this product is legitimate. I always worry that it will be too much trouble to deal with warranties but Gadget Guard makes it so simple and hassle free. I highly recommend their products and their follow-up far exceeds what I've come to expect from dealing with other companies.

Date of experience: April 24, 2019
Texas
1 review
0 helpful votes
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I've tried other screen protectors in the past but I told about Gadget Guard 2 1/2 years that was it for me. I love the lifetime guarantee on the product. I've only had to replace the screen protector 3 times in the 2 1/2 years while I friends replacing their cheap screen protector very often or they go with a cracked screen. I tell all my friends about Gadget Guard all the time but they keep buying the cheap ones. Gadget Guard has saved me money while my friends are spending way more money on screen protectors than I do

Date of experience: April 23, 2019
Oregon
1 review
0 helpful votes
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They offered online support promptly so that I could order a replacement. Very easy to work with! I would definitely purchase a Gadgetguard product again.

Date of experience: April 22, 2019
Illinois
1 review
0 helpful votes
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I received my replacement glass and the instructions were very easy to follow. I was able to remove the old glass and install the new one.

Date of experience: April 22, 2019
Germany
1 review
0 helpful votes
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Fast service
April 22, 2019

I ordered 2 and it was changed back to 1. I didnt catch it so now I have to pay another shipping fee.
The order was filled and sent very quickly.

Date of experience: April 21, 2019
Texas
2 reviews
0 helpful votes
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Great service
April 20, 2019

Product was ordered and received in great shape works great. I had no problems with installing item all bubbles came right out

Date of experience: April 18, 2019