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FWRD

fwrd.com
luxury, chic, swimwear men, womenAge 26-45, 46-60
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From the business

FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.


fwrd.com
+1 866-434-3169
USA
FWRD is part of Revolve Group
Founded in 2008
Clothing item from FWRDFashion apparel by FWRDMerchandise from FWRD clothing lineFWRD fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2008
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA

Returns

Return Policy: free
Return Instructions: all purchases must be returned in their original condition (unworn with original tags attached)
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: luxury, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 0X), Women's (2XS, XS, S, M, L, XL, XXL, 0X)

Customer Service

Support Channels: phone, chat, email
Support Phone: +1 866-434-3169
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate FWRD?
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FWRD Reviews Summary

The company enjoys a strong reputation for fast and reliable shipping, with many customers expressing satisfaction with the quality of products and their overall shopping experience. Positive sentiments highlight the seamless checkout process and effective customer service, particularly in handling issues like delivery errors. However, concerns arise regarding the return process, with some customers facing challenges related to exchanges and refunds. While the majority of feedback is favorable, addressing the return policy and ensuring clearer communication could enhance customer satisfaction further. Overall, the company is viewed as trustworthy, with room for improvement in its service approach.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 0 days

Instant Feedback

2,276 reviews

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KR
1 review
0 helpful votes
Follow Seonhee U.
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Quick delivery, good.
April 26, 2024

I was sad because there was a very small sign of defeat. I really liked the international shipping because it arrived faster than I thought.

Date of experience: April 15, 2024
India
1 review
0 helpful votes
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Not good
April 25, 2024

International delivery option more compare to exist one situation

Date of experience: April 15, 2024
Louisiana
1 review
0 helpful votes
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Fast delivery
April 22, 2024

Fast delivery easy returns excellent customer service beautiful stylish clothing love love love

Date of experience: April 12, 2024
Bahrain
1 review
0 helpful votes
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I previously explained the issue to the website and told them that I had paid additional money for express delivery, but the delivery company did not deliver the product within the required period, but in terms of the website, they helped me and gave me a discount for the other order. The only problem is the delivery companies. Thank you.

Date of experience: April 12, 2024
Canada
1 review
0 helpful votes
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Excellent all around
April 20, 2024

Beautiful shoes, great lustworthy selection, Have to return unfortunately as the sandals didn't fit well.

Date of experience: April 10, 2024
Florida
1 review
0 helpful votes
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Good
April 20, 2024

Good pricing fast delivery happy with my order
Would buy again

Date of experience: April 10, 2024
Pennsylvania
1 review
0 helpful votes
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Wonderful experience
April 19, 2024

Very easy to navigate! I appreciate the free and fast shipping and returns.

Date of experience: April 8, 2024
Alabama
1 review
0 helpful votes
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I'm so happy!
April 17, 2024

I love FWRD! They have a huge range of designers and a lot with great sale prices. I'm pleased with my Burberry scarf and the price!

Date of experience: April 7, 2024
Australia
1 review
0 helpful votes
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Fast delivery
April 9, 2024

My purchase was perfect and express delivery was a bonus.

Date of experience: March 30, 2024
Saudi Arabia
1 review
0 helpful votes
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Excellent fast service
April 9, 2024

The shoes wow perfect and service was excellent thank

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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Packaging
April 5, 2024

The 4x4 candle was in a huge box. I unboxed to find another box inside surrounded by peanut packaging. I took the candle out and there was no wax inside! Emptying the peanuts out the larger box the wax candle was loose with the peanuts! I'm glad I found it and not thrown the box away. I noticed an ontario sticker on the box which leads me to believe it went through customs and they took everything out, examined it and prepackaged the item. It's the only explanation I have

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Fast shipping
April 4, 2024

First time ordering from FWRD and was a little worried. All my items arrived super fast and are definitely authentic. Will order again.

Date of experience: March 25, 2024
Switzerland
1 review
0 helpful votes
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Beyond Yoga set
April 4, 2024

Great and the delivery is very fast. I'm happy with my purchase

Date of experience: March 25, 2024
Iowa
1 review
0 helpful votes
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Ace
April 1, 2024

Awesome site with great, expedited shipping! I will happily be back.

Date of experience: March 21, 2024
TW
1 review
0 helpful votes
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Very good
March 28, 2024

Good, quick, love it
I want to exchange my shoes, the service is so good.

Date of experience: March 17, 2024
California
1 review
0 helpful votes
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Awesome!
March 13, 2024

Speedy delivery, it actually surprised me with how fast it got to me! 2 days perfect! And also I found this dress on other sites but this site offered the best price which was amazing
Definitely buying more from this site!

Date of experience: March 3, 2024
Washington
1 review
0 helpful votes
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Excellent - - very happy with purchase - thank you

Date of experience: December 28, 2023
Georgia
1 review
0 helpful votes
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Good experience
December 26, 2023

Ordered two pairs of jeans. One fit and one was too big of which I returned.

Date of experience: December 26, 2023
Washington
1 review
0 helpful votes
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Comme Tee
December 22, 2023

It was really easy to order and my order came quickly

Date of experience: December 21, 2023
Washington
1 review
0 helpful votes
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Great product, fast shipping
December 19, 2023

Product was exactly what was listed on the website. The product also shipped quickly and arrived before the estimated date.

Date of experience: December 19, 2023