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FWRD

fwrd.com
luxury, chic, swimwear men, womenAge 26-45, 46-60
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From the business

FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.


fwrd.com
+1 866-434-3169
USA
FWRD is part of Revolve Group
Founded in 2008
Clothing item from FWRDFashion apparel by FWRDMerchandise from FWRD clothing lineFWRD fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2008
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA

Returns

Return Policy: free
Return Instructions: all purchases must be returned in their original condition (unworn with original tags attached)
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: luxury, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 0X), Women's (2XS, XS, S, M, L, XL, XXL, 0X)

Customer Service

Support Channels: phone, chat, email
Support Phone: +1 866-434-3169
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate FWRD?
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FWRD Reviews Summary

The company enjoys a strong reputation for fast and reliable shipping, with many customers expressing satisfaction with the quality of products and their overall shopping experience. Positive sentiments highlight the seamless checkout process and effective customer service, particularly in handling issues like delivery errors. However, concerns arise regarding the return process, with some customers facing challenges related to exchanges and refunds. While the majority of feedback is favorable, addressing the return policy and ensuring clearer communication could enhance customer satisfaction further. Overall, the company is viewed as trustworthy, with room for improvement in its service approach.

This summary is generated by AI, based on text from customer reviews

service
114
This company responds to reviews on average within 0 days

Instant Feedback

2,275 reviews

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California
1 review
0 helpful votes
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Item not as described
June 7, 2025

Item description was not as described. Which was extremely disappointing since I ordered a necklace for my mom's birthday and the necklace was not as described. Extremely disappointed

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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Excellent Customer Service
June 7, 2025

Not only does FWRD offer an amazing shopping experience, fast shipping and easy returns but their customer service department is outstanding.

Date of experience: May 27, 2025
California
1 review
0 helpful votes
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In love
June 6, 2025

So in love with this side table! Matches the rest of my patio furniture perfectly and is amazing quality. Can tell this will last nicely in our covered patio.

Date of experience: May 27, 2025
California
1 review
0 helpful votes
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Service is Great
June 6, 2025

No issues on the size and product model ordered. Sizes are available for the model I wanted. Seamless ordering process. Arrive earlier than expected.

Date of experience: May 27, 2025
Texas
1 review
0 helpful votes
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Great service and good deals
June 3, 2025

I $#*! with y'all, the free shipping and y'all have a crazy mix of brands. Keep it up

Date of experience: May 24, 2025
New York
1 review
0 helpful votes
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Love them
June 3, 2025

They have been sold out everywhere and You guys had them. 😍😍

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Fast
June 2, 2025

Amazing fast and reliable I love the product looks very chic. I will say i don't like that i have to fill this out and i keep getting follow ups.

Date of experience: May 23, 2025
Malaysia
1 review
0 helpful votes
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Good purchasing experience and product
May 29, 2025
Updated review

Fast response and goods arrived above expectations. Easy to use interface as well.

Date of experience: May 19, 2025

Good and easy to use
May 14, 2025
Previous review

Good and easy to use

Date of experience: May 4, 2025
Massachusetts
1 review
0 helpful votes
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Fan$#*!ingtastic
May 28, 2025

Excellent Acne dress delivered on time and fit perfectly. Will be back soon.

Date of experience: May 17, 2025
New York
1 review
0 helpful votes
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New find
May 27, 2025

Discotheque is a very unique 7 sample discovery at a very good price. Powerful fragrances.

Date of experience: May 16, 2025
California
1 review
0 helpful votes
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Great
May 23, 2025

Fast delivery. Product exactly as shown and described on its site.

Date of experience: May 6, 2025
California
1 review
0 helpful votes
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Speedy delivery
May 23, 2025

Easy to order, a fair price and speedy delivery. Very happy.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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I received my order sucessfully
May 23, 2025

I received my package successfully without delivery issue.

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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My experience is always great I like when u tell the size the model is wearing

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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Good
May 22, 2025

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Date of experience: May 12, 2025
California
1 review
0 helpful votes
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Forward has quality clothing that's stylish with many options at different price points. Their sales have great discounts on clothing I may not buy at full price. The shipping is super quick & returns are handled equally as fast.

Date of experience: May 11, 2025
California
1 review
0 helpful votes
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The experience was great
May 19, 2025

I got my items on sale and they were delivered incredibly fast! It was a great experience and I saved money too.

Date of experience: May 9, 2025
AE
1 review
0 helpful votes
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5* experience
May 18, 2025

Our order arrived super fast. The price with FWRD was also the most competitive we had found. Will 100% be shipping with FRWD again.

Date of experience: May 8, 2025
New York
1 review
0 helpful votes
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The best
May 16, 2025

Thank you very much. I revived my order. Thank you. Great service

Date of experience: May 6, 2025
Texas
1 review
0 helpful votes
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I had no problem finding and purchasing the item I wanted. I quickly got notified of the status all along the way and knew when to expect it to arrive.

Date of experience: May 2, 2025