Furniture In Fashion

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
3.4
Reviews 310
5 Stars
67%
4 Stars
1%
3 Stars
1%
2 Stars
2%
1 Star
30%

Pakistan
1 review
2 helpful votes
Follow Ana S.
Unfollow Ana S.
Share Review
Report Review
I love shopping at Furniture in Fashion
June 25, 2020

I love shopping at Furniture in Fashion for all things home decor. The range of items is endless and the price points are also well ranged so you are always able to find something in the budget. I highly recommend shopping at Furniture in Fashion when decorating your home. I recently purchased a new area rug for my living room, the colors and quality are amazing.

Date of experience: June 24, 2020
Pakistan
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review
Brilliant service
June 22, 2020

Very easy to order what I wanted, service brilliant, affordable price. I would be happy to use again.

Date of experience: June 22, 2020
Pakistan
1 review
0 helpful votes
Follow Leona N.
Unfollow Leona N.
Share Review
Report Review
We bought a beautiful leather bed
June 17, 2020

We bought a beautiful leather bed. It is very comfortable and looks great. It arrived slightly damaged and I rang Furniture in Fashion who immediately offered to send me a replacement part or a partial refund. No hassle, very quick, very polite and friendly.

Date of experience: June 17, 2020
Pakistan
1 review
0 helpful votes
Follow Hanah M.
Unfollow Hanah M.
Share Review
Report Review
Fast and efficient service
June 15, 2020

From start to finish (selection to delivery) I found the site easy to navigate, plenty of choices and a variety of prices to suit every pocket. Fast and efficient service.

Date of experience: June 15, 2020
Pakistan
1 review
0 helpful votes
Follow Ella J.
Unfollow Ella J.
Share Review
Report Review
My computer desk delivered
June 10, 2020

My computer desk delivered on time and well packaged. Would definitely use this company again in the future.

Date of experience: June 10, 2020
Pakistan
1 review
0 helpful votes
Follow Maria A.
Unfollow Maria A.
Share Review
Report Review
Beautiful table
June 4, 2020

Beautiful table. Looks great in my dining room. Don't know why some people submitted negative reviews. Great experience for me

Date of experience: June 4, 2020
GB
1 review
1 helpful vote
Follow james m.
Unfollow james m.
Share Review
Report Review

Placed an order on 21st May, money debited from my account 22nd May. No confirmation of order received. Called and was told electronically that their line was busy and I could email. Emailed my concerns and received a automated email response to say that my email had been received and rep would be in touch within 24-48 hours. Waited 48 business hours without a response and so called them again this time leaving a message asking them to contact me urgently. After another 2 days no response so emailed again expressing my concerns and again asking them to contact me asap. No response for the next 2 days so finally tried to call again. Mailbox now full and therefore cannot take messages on one number, the other number gives you options to choose from but when you select them nothing happens you just get the same automated message giving you same the options! Have contacted my bank to register a fraudulent transaction, will be contacting trading standards to report the same. DO NOT USE!

Date of experience: June 2, 2020
Pakistan
1 review
0 helpful votes
Follow Zack A.
Unfollow Zack A.
Share Review
Report Review
Furniture looks good
May 21, 2020

Delivered when said, furniture looks good, outstanding service & pocket-friendly price
They are the best

Date of experience: May 21, 2020
Pakistan
1 review
0 helpful votes
Follow Gloria L.
Unfollow Gloria L.
Share Review
Report Review

I was slightly nervous about buying a piece of furniture online without seeing it first, but I needn't have worried. The bench is good quality, very solid with a beautiful finish to the wood. Easy to assemble, I managed it within ten minutes. Postage very reasonable and well packaged.

Date of experience: May 15, 2020
Pakistan
1 review
0 helpful votes
Follow Kristian A.
Unfollow Kristian A.
Share Review
Report Review
Furniture
May 15, 2020

Just wanted to say thanks for the perfect 10/10 Service. You and your chosen delivery team are a credit to online retail.
I will definitely be checking out your store the next time I need some new furniture.

Date of experience: May 14, 2020
Brazil
1 review
8 helpful votes
Follow Lauren N.
Unfollow Lauren N.
Share Review
Report Review
AVOID!
May 13, 2020

Avoid this company at all costs! They have the worst customer service I have ever had the misfortune of dealing with! I ordered a table £1300 which was advertised as 8 seater on their website, it came back only for it not to fit 8 seats around the table. Tried to tell me that in the picture the chairs are not under the table so ur not supposed to sit by the table with the chairs, basically to eat your dinner it would have to be on your lap. Trying to tell me I cant send it back and if I do I will need to pay. I'm really glad I paid through PayPal. Currently in the process of trying to claim it back. And also have spoken to trading standards. Do not deal with this company they are nothing but a bunch of con artists! Aboslutely disgraceful. They lie about their terms and conditions which are on their website. They will try and offer your £50 to keep the unsuitable item. Below are the photos. How they can expect someone to sit that far away from a table to eat their dinner is beyond me! Trying to get a refund or even a bit of sense from this company is like trying to get blood out of a stone!

Date of experience: May 13, 2020
Pakistan
1 review
0 helpful votes
Follow Yazawa K.
Unfollow Yazawa K.
Share Review
Report Review
Love our bedside tables
May 14, 2020

Love our bedside tables we received today. Very pleased, just how they looked in the picture. I will definitely use again. Thankyou.

Date of experience: May 12, 2020
Pakistan
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review
Very pleased
May 7, 2020

Good quality TV stand. Very pleased with the service and delivery. I will buy more items from fif again.

Date of experience: May 6, 2020
Pakistan
1 review
0 helpful votes
Follow Hafsa N.
Unfollow Hafsa N.
Share Review
Report Review
Thank you very much
May 5, 2020

Fantastic quality well priced happy & great customer service we chose Furniture in Fashion thanks very much

Date of experience: May 5, 2020
Pakistan
1 review
0 helpful votes
Follow Somiya G.
Unfollow Somiya G.
Share Review
Report Review
I can't control my addiction
May 4, 2020

I can't control my addiction. I've just ordered another piece of furniture from these great guys at Furniture in Fashion.
I will never shop anywhere else.
Great product, great value and great customer service. Cheers

Date of experience: May 4, 2020
Pakistan
1 review
0 helpful votes
Follow Zayba G.
Unfollow Zayba G.
Share Review
Report Review
We will be buying more furniture
May 1, 2020

We will be buying more furniture from you. Quality product delivered on time. It is lovely just what I wanted

Date of experience: April 30, 2020
Pakistan
1 review
0 helpful votes
Follow Nick L.
Unfollow Nick L.
Share Review
Report Review
I love the bedside cabinet
April 29, 2020

I love the bedside cabinet from Furniture in Fashion. The finish is lovely and the drawers run very smooth, it is a gorgeous piece of furniture I love having in my house. Delivery was faultless communication excellent. I would certainly purchase more furniture.

Date of experience: April 28, 2020
Pakistan
1 review
0 helpful votes
Follow Unita R.
Unfollow Unita R.
Share Review
Report Review
Looks amazing for the price
April 24, 2020

Great quality console table, looks amazing for the price, delivery on time whole experience from purchase to receiving goods went smoothly! Very happy indeed

Date of experience: April 22, 2020
Pakistan
1 review
0 helpful votes
Follow Rinky R.
Unfollow Rinky R.
Share Review
Report Review

We have been very pleased with the service we have received from Furniture in Fashion throughout and are equally pleased with the quality of the lovely sideboard when we received it.

Date of experience: April 20, 2020
Pakistan
1 review
0 helpful votes
Follow Oliver J.
Unfollow Oliver J.
Share Review
Report Review
Excellent service
April 16, 2020

Good quality furniture and excellent service. I have recommended this furniture company to many of my friends and family members.

Date of experience: April 16, 2020