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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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We have ordered several units and they have all been perfect with no issues. Consistent turn around times from order.
FIRST TIME USING THIS SITE AND SERVICE. EVERYTHING WAS COMMUNICATED THROUGHOUT THE WHOLE PROCESS. RECEIVED MY ECM READY TO INSTALL AS IT HAD BEEN PROGRAMMED FOR MY VEHICLE FROM FLAGSHIP. VERY SATISFIED.
Control Module took a little longer than expected to get here and the prongs were very corroded, but after a lot of cleaning, the module works.
Flagship was great about communication and kept me updated about the shipping delay.
I'm having problems with my 1995 Corvette, I decided to change the ECM, I gave them all the information, they shipped it out very quickly, it works just fine. Even gave me how to do the key learn.
Said it was available, then said it wasn't, then said it was. Just took longer than expected. Communication was great though
It worked, fast service. Not sure what else to say
Quick, easy and reasonably priced😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁
Can't beat it for the price tracking information was great. The emails also was great far as updates on the product.and also they take the cores back..
WORKED AS EXPECTED, MULTIPLE PART NUMBERS AND THE STAFF OVER THE PHONE GOT THE CORRECT ONE FOR THE VEHICLE., A LITTLE BEHIND BY A WEEK BUT HAVE TO GIVE A HONEST REVIEW.
My truck had been broke down for about 6 months. I couldn't find any place to get a PCM that was programmed for my truck until i came across flagship one. My truck now runs better than it ever has!
The first computer was lost but we called and they got another one sent to us right away
Flagship one helped me get the correct ECM for my vehicle and delivery was fast. Had our customer up and running in a few days.
Have been dealing with Flagship One for hard to get PCMs and they haven't disappoint. Their communication system is top notch informing us every step of the way before tracking number is provided when item is shipped. The product quality always performed as expected and we never had any issues. Keep it Flagship One.
Had some problems concerning the VIN requirement. Had to add info to the order
We couldn't find the PCM, so we had Flagship One rebuild it. Everything worked out great! We saved customer money and the repair was great!
No issues good products got emails on delivery status and good customer service
Been doing business here for a while, only had one bad one, so far, very good place if your a pro,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members