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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Katrina I.
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Ordering was pretty easy, I found just what I was looking for and ordered them with no problem at all. The delivery was the disaster. The flowers (tulips) began transport the night before the actual delivery from Miami. They reached the florist in my mother's area at 8 a.m. on the date of deliver where they rode around in their delivery truck until they were delivered at 4:48 p.m. I contacted her at at 3:20 p.m. at which time they were still in transit as noted under the tracking number. I told her to contact me when they arrived (now ruining the surprise). By 6:00 p.m. I checked again and it said they were delivered at 4:48 p.m. - this is when we discovered they did not ring the bell. They were placed by the front door vertically upside down in the box. When she unboxed them one bud was broken off and they were very wilted; ends dry. I called the company and they were apologetic. They reimbursed 25% of my payment and sent me a $10 coupon off a future order. I appreciate the gesture, but I would have rather of had a beautiful bouquet of tulips delivered to my mother on her birthday.

Date of experience: November 15, 2019
John p.
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Great service, would order again
November 15, 2019

Great service, would order again.

Date of experience: November 15, 2019
Elizabeth A.
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She loved the flowers and was so happy,it cheered her up!

Date of experience: November 15, 2019
Bill H.
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It's easy
November 15, 2019

It's easy.

Date of experience: November 15, 2019
Casey L.
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Great so far, just worried about the delivery and the item being delivered. Heard some places dont take care of their stuff well

After: Deliveried to house as a suprise, she loved them! Guys were great with contacting to make sure it got to the right place and an individual's personal instructions if said person being delivered to is not home. Definetly impressed although I have not done this before until now. Thank you!

Date of experience: November 15, 2019
Marguerite T.
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User friendly website
November 15, 2019

User friendly website. Beautiful arrangements you can afford.

Date of experience: November 14, 2019
Phillip A.
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Great shopping app when selecting flowers n gifts
November 15, 2019

Great shopping app when selecting flowers n gifts

Date of experience: November 14, 2019
Sue T.
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From the picture my friend sent of the arrangement I ordered it did not look as good as the picture did when I ordered it.

Date of experience: November 14, 2019
Ryall W.
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There was a mix up with the flowers delivered, customer service handled the situation very well. I am happy with there service.

Date of experience: November 14, 2019
Darrell M.
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If your people do their jobs there is no need for you to follow up on my order

Date of experience: November 14, 2019
Yasmin A.
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I ordered deluxe Southern Charm and the stargazers are clearly frozen the night before and totally wrinkled!

Date of experience: November 14, 2019
Spencer E.
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Very Easy to place my order
November 15, 2019

Very Easy to place my order

Date of experience: November 14, 2019
Natasha R.
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I loved the fact that it was same day delivery
November 15, 2019

I loved the fact that it was same day delivery. I just wish that when I called customer service to inquire about tracking the product that the agent could have given me a more detailed explanation as to where it was instead of a broad time range of when it would be delivered.

Date of experience: November 14, 2019
Sam S.
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Thanks for helping me celebrate my wife's birthday
November 15, 2019

Thanks for helping me celebrate my wife's birthday.

Date of experience: November 14, 2019
Adrienne F.
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I have bought flowers for family members with From You Flowers for several years and my experience has been positive. The coupon for free delivery is very important as well.

Date of experience: November 14, 2019
Marty C.
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Bought flowers for a friend, so can't tell you any more than this.

Date of experience: November 14, 2019
Louise S.
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It was easy
November 15, 2019

It was easy. Prices were reasonable. Delivery promised next day on my sister-in-law's birthday. Thanks! (follow-up - the flowers were delivered and my sis-in-law was thrilled with how beautiful they are! Thank you!)

Date of experience: November 14, 2019
Sam Y.
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Doesn't work well with iPhone
November 15, 2019

Doesn't work well with iPhone. And it would be better to know the price including delivery and tax before entering my info for faster shopping.
Also, to meet the $39.99 minimum I added 2 balloons, but it did not count the balloons towards my minimum purchase so I don't feel as good about the value. It seemed like no matter what I did, my price was $50+

Delivery was good and on time

Date of experience: November 14, 2019
cm U.
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Very quick same day delivery
November 15, 2019

Very quick same day delivery.

Card format in print Looked like a run on sentence but it got the point across.

Date of experience: November 14, 2019
William B.
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My order arrived severely damaged!
November 15, 2019

My order arrived severely damaged! I want a full refund. I have pictures. Please contact me ASAP at *******767. Delivery or handling fees should be factored in to the posted price. To require a prospective (perhaps one-time) customer to complete a lengthy ordering process to discover near the very end of the transaction that the price contemplated is NOT the actual to-pay price is misleading and disrespectful. Please surprise me with a response reiterating that you will not share my addresses. That'll make me feel better.

Date of experience: November 14, 2019