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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jen K.
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Exceptional customer service as needed to change the address last minute and they were responsive, polite, and seriously efficient.
Its when things go wrong that the customer service is tested, and they came out shinning!

Date of experience: December 8, 2019
Barbara V.
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I really like the text that flowers were delivered! My parents are old and can't hear the doorbell...I was able to call them. Looked great! Thanks!

Date of experience: December 8, 2019
Philip A.
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I was delighted to find an online florist where I could order a beautiful bouquet to be sent to my mother while she was on holiday. The flowers and same day delivery were great value!

Date of experience: December 8, 2019
Valerie J.
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Pretty flowers
December 9, 2019

Pretty flowers. Great experience.

Date of experience: December 8, 2019
Peggy R.
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Didn't like the handling fee tacked on at the last moment.

Date of experience: December 8, 2019
Lisa M.
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Very nice selection of products and price & fees competitive

Date of experience: December 8, 2019
Nancy Z.
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Great & easier to order on your website than others. The flower arrangement was lovely. The new parents loved it! I will definitely use you again. Thank you!

Date of experience: December 8, 2019
Natalie B.
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Easy
December 8, 2019

Easy

Date of experience: December 8, 2019
Juan d.
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Easy to process
December 8, 2019

Easy to process

Date of experience: December 8, 2019
Marilyn R.
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The flowers were delivered as scheduled
December 8, 2019

The flowers were delivered as scheduled. They were beautiful.

Date of experience: December 8, 2019
Ellen B.
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I was impressed with the ease of the process and the product was beautiful!
Thank you!

Date of experience: December 8, 2019
Tricia M.
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Price is Right
December 8, 2019

Price is Right. Professional arrangements.
Thank you

Date of experience: December 8, 2019
Gayl D.
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Your driver john burns recommended you
December 8, 2019

Your driver john burns recommended you. He is an old friend & he spoke very highly about the flower arrangements you prepare.

Date of experience: December 8, 2019
Sara T.
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Easy to order, though need a little more space to sign card.
I ordered a mini tree for a friend. She sent me a picture of it when it arrived, and it didn't look like the picture I ordered from. No Rose's or flowers of any kind, just bows and bulbs. Not what I expected.

Date of experience: December 8, 2019
Tamara K.
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Love this company, beautiful arrangements and easy delivery!

Date of experience: December 8, 2019
Sherry R.
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I was surprised at that shipping/handling charge but the arrangement is beautiful and unique and I hope that it arrives the way it looks.
It was delivered with all the correct flowers but no succulents. In it's place was sprigs of pine which was nice but I think that it should have been noted that a replacement could be possible if such succulents weren't available.
This was a funeral arrangement and the family commented on how beautiful it was. The flowers themselves were gorgeous and fresh!

Date of experience: December 8, 2019
Patricia C.
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Wide variety to choose from and convenient
December 8, 2019

Wide variety to choose from and convenient. Thank you...

Date of experience: December 8, 2019
C M.
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It was a smooth transaction from start to finish
December 8, 2019

It was a smooth transaction from start to finish. The arrangement was greatly appreciated by the recipient. When asked if what she received matched the picture on the website of what I purchased, she said no, but it was even better. Thanks for the excellent customer service. CM

Date of experience: December 8, 2019
Frank R.
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My Mother said that the flowers were beautiful and fresh.
This is my 2nd time ordering here.
Well Respected Service!

Date of experience: December 8, 2019
Mary H.
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Family loved them
December 8, 2019

Family loved them

Date of experience: December 8, 2019