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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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If you are going to charge a $15 handling fee it should be stated up front so consumers can make an informed buying decision. Tacking it on without notice, AFTER choosing what to send and being happy to be sending flowers kind of feels dishonest or shady. Actually, I would cancel the order but I've already agreed with others (who also didn't know of the extra charge) on this particular item. I'm not happy tho...tell people about the BS charge BEFORE they go thru the whole checkout process.
Was fun to shop for variety
Flowers delivered were not the flowers i ordered.
Good service and on time.
The arrangement looks terrible and does not look like what was ordered. I am 100% disappointed in my order. I won't use From You Flowers again.
We have been very happy with all of our orders! The most recent order was much smaller in real life than portrayed in the advertisement.
I hate these surveys
First the delivery person said they called my mom before delivery but I had her waiting for a delivery and she said the phone never rang. They hung a note on the door saying she needed to pick up her delivery because she wasn't home. She was home but she is disabled and did not hear them knock on the door. I called the number provided on her note and they rerouted the delivery person back to complete the delivery. So that worked out. But I ordered a mini Christmas tree... and received a flower arrangement. The flowers used were correct but the shape was not a tree shape as shown in the photo, it was described as a mini tree, received a one sided arrangement. It's very pretty but not accurate. This was the second time I used this site and the second time I didn't receive what was ordered, I was using the photo and description as the guide.
QUICK AND EASY SHOPPING!
I have sent the company a email about product received not representative of the picture I ordered. It was 3 days late. I'm very unhappy
There was no way to change the product at review. Somehow it went from regular to deluxe and unless I started over or called you, I couldn't change it even though it says you can change the product. You can only change billing and delivery info. Felt stuck and had larger more expensive one delivered. If I wanted to talk to someone I would have called to begin with!
I paid for same day delivery and did not get it. My recipient and her husband were home so someone messes up. She loves the flowers now that she's received them
Ordering was easy, have to wait from response from the recipient before further comments can be made
There was a late delivery, and I had to call customer service to confirm they were still coming on the designated delivery date. They were almost an hour late when I paid extra to get them delivered in a certain window of time.
My sister absolutely loved the arrangement! She said it made her Christmas complete
Found just what I was looking for at a great price. Being able to have the flowers delivered the next day was wonderful. Will come back when I need flowers in the future.
I am always pleased with your delivery. My friends receive what I ordered. Never a substitute. This time everything went wrong. However, at the end, the flowershop made
Up.
Delighted that the order was delivered on time. The family enjoyed them,
The fruit basket was a gift for my parents. They said the amount of fruit was just right for the two of them.
Print is very light and very small - Difficult to see!
Easy peasy...just the way I like it. I have used this service before without any complications, and the recipients loved the arrangement.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members