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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jazz L.
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I was disappointed to see the final price both be so different from the advertised price and to see it so late in the purchasing process. Also, the $11 discount was not applied. Not fair.

Date of experience: January 6, 2020
JoAnn S.
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The experience was good
January 6, 2020

The experience was good. I did not see the flowers b/c they were sent out of town

Date of experience: January 6, 2020
Lynn h.
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Shopping experience was great
January 6, 2020

Shopping experience was great. Hope the flowers are just as freat

Date of experience: January 6, 2020
Wayne S.
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We ordered by computer from VA to CA so didn't actually see the flowers.

Date of experience: January 6, 2020
Kim O.
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My mother was so happy
January 6, 2020

My mother was so happy. They look great!

Date of experience: January 6, 2020
Kate B.
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The birthday flowers looked great/ mom was happy!

Date of experience: January 6, 2020
lepaula U.
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Selections are great
January 6, 2020

Selections are great

Date of experience: January 6, 2020
Kevin D.
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Amazing selection,and delivery times,,flowers were fresh,and arranged beautifully

Date of experience: January 6, 2020
Brian W.
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Great product
January 6, 2020

Great product- slightly smaller than I expected but it was loved

Date of experience: January 5, 2020
Diane R.
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It looks exactly like the picture online
January 6, 2020

It looks exactly like the picture online. Delivery was on time. Very pleased!

Date of experience: January 5, 2020
Janet B.
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I hope these flowers speak statements of your site so I can recommend you to friends and relatives. This is a special day for my Grandaughter and I'm praying the flowers are all that and more.

Date of experience: January 5, 2020
Traci G.
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I didn't receive the balloons I ordered, but instead a small Mylar balloon. Flowers were very nice.

Date of experience: January 5, 2020
Erin H.
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Good, but expensive
January 6, 2020

Good, but expensive

Date of experience: January 5, 2020
alice P.
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Prices are high
January 6, 2020

Prices are high - overall price expensive
Altho ok this time the order arrived a day early once sgsin! Last year an order did not arrive as requested and caused distress since it also arrived early with no notification of it going to being so. I asked for a specific day as I was to be with the person and it was a very sensitive day, yet I was not there that day earlier when it was delivered. Recipient and I were both upset. This time ok tho. Ordering process was misguided as I had not decided to order my discounted price when I got an email to come back within 1/2 hr offering free delivery... so i did then the discount was removed and I was charged instead of delivery the same cost for handling! What a farce! Thank God the flowers were a beautiful surprise now I hope they last a decent expected length time!

Date of experience: January 5, 2020
Pam C.
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Delivery was not what pictured but nice
January 6, 2020

Delivery was not what pictured but nice

Date of experience: January 5, 2020
Diana L.
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Service and handling fee was a bit steep
January 6, 2020

Service and handling fee was a bit steep

Date of experience: January 5, 2020
Joe C.
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Product sent did not look like advertised product. I have a picture if you want it.

Date of experience: January 5, 2020
Ms H.
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The item i ordered is nothing like what my guest received. I understand your website advises some substitutions will be made because you deal with local shops, but NONE of the chocolate and most of the fruit pictured was NOT in the basket. They sent something completely different and that is not okay. I am very dissatisfied and will likely never use this site or recommend this site again. I am very disappointed in what was received and spent way too much money to have only received a small basket with a limited variety of fruit and none of the candy pictured.

Date of experience: January 5, 2020
Rebecca G.
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Great service!
January 6, 2020

Great service!

Date of experience: January 5, 2020
Merrie V.
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The person who received the flowers thought they were beautiful and enjoyed them very much

Date of experience: January 5, 2020