Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Don B.
0 reviews
0 helpful votes
Follow Don B.
Unfollow Don B.
Share Review
Report Review

Difficult website to use
January 11, 2020

Difficult website to use

Date of experience: January 11, 2020
Joanne h.
0 reviews
0 helpful votes
Follow Joanne h.
Unfollow Joanne h.
Share Review
Report Review

I haven't seen the flowers yet but my daughter said they are beautiful.

Date of experience: January 11, 2020
Teri M.
0 reviews
0 helpful votes
Follow Teri M.
Unfollow Teri M.
Share Review
Report Review

I ordered 3 different arrangements for my beloved aunt's funeral. One vase was supposed to be red and on one side of the coffin, the other purple, to be put on the other side. The red one was as it should be the purple vase was not there. They used a clear one and did not even put a purple bow on it to carry the color scheme. Would never use them again, and would most certainly NEVER, EVER, recommend them to ANYONE! I understand that sometimes there are shortages and substitutions need to be made, but they should always follow the theme, and the company should go the extra mile and make it better, not worse!
This can never be made up. Shame on this company.

Date of experience: January 11, 2020
LuAnn N.
0 reviews
0 helpful votes
Follow LuAnn N.
Unfollow LuAnn N.
Share Review
Report Review

Your prices are misleading...
January 11, 2020

Your prices are misleading... You should've said that there's a $15 service and handling charge right up front instead of slapping it on in the end after the credit information was all in there I haven't seen the flowers yet I could change my rating after I see them I hope that there is beautiful as the cost indicates
However the flowers came in a timely manner and they were beautiful!

Date of experience: January 11, 2020
Clarence S.
0 reviews
0 helpful votes
Follow Clarence S.
Unfollow Clarence S.
Share Review
Report Review

Handling charge is too much in my opinion
January 11, 2020

Handling charge is too much in my opinion.
UPDATE: The recipient was brought to tears - That was priceless. The physical flowers looked better than on screen. Thank you so much!

Date of experience: January 11, 2020
Shalise B.
0 reviews
0 helpful votes
Follow Shalise B.
Unfollow Shalise B.
Share Review
Report Review

I felt like the flowers I sent my mother wasn't really that nice I wish they would have picked out better flowers for her with more color

Date of experience: January 11, 2020
Jason C.
0 reviews
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Share Review
Report Review

I think the handling fee is a little extreme, but otherwise, pricing is fine.

Date of experience: January 11, 2020
Kimberly K.
0 reviews
0 helpful votes
Follow Kimberly K.
Unfollow Kimberly K.
Share Review
Report Review

Placing the order was very easy
January 11, 2020

Placing the order was very easy

Date of experience: January 11, 2020
Betty S.
0 reviews
0 helpful votes
Follow Betty S.
Unfollow Betty S.
Share Review
Report Review

I sent this a family member who is in a different state. She was very pleased with the flowers

Date of experience: January 11, 2020
Susan W.
0 reviews
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

Very difficult ordering from the mobile site
January 11, 2020

Very difficult ordering from the mobile site. Had to abandon that effort and wait for access to a desktop. Then, I couldn't access the account I had created the day before and had to check out as a guest.
That said, I did get excellent help from the "Chat" function. My recipient was discharged from the hospital earlier than expected and they courteously and promptly changed direction. My recipient was very happy with the fruit basket that was delivered - said it was "beautiful and delicious".

Date of experience: January 11, 2020
Kenneth S.
0 reviews
0 helpful votes
Follow Kenneth S.
Unfollow Kenneth S.
Share Review
Report Review

Very smooth
January 11, 2020

Very smooth. Liked the discounts. Hope everything goes well. Looks like it did. Recipient said the floral piece was beautiful. I liked it as well.

Date of experience: January 11, 2020
Barry C.
0 reviews
0 helpful votes
Follow Barry C.
Unfollow Barry C.
Share Review
Report Review

Smooth & efficient service, product exactly as described.

Date of experience: January 11, 2020
Kristy P.
0 reviews
0 helpful votes
Follow Kristy P.
Unfollow Kristy P.
Share Review
Report Review

Easy and affordable
January 11, 2020

Easy and affordable. The flowers were absolutely beautiful! Love this company.

Date of experience: January 11, 2020
Dolores D.
0 reviews
0 helpful votes
Follow Dolores D.
Unfollow Dolores D.
Share Review
Report Review

The flowers received did not look like the flowers I ordered...the only thing that was the same were the yellow roses. I am disappointed.

Date of experience: January 11, 2020
PJDelbars H.
0 reviews
0 helpful votes
Follow PJDelbars H.
Unfollow PJDelbars H.
Share Review
Report Review

Recipient Loved them
January 11, 2020

Recipient Loved them. Said they were bigger and better than a previous company I used. So I will be a return customer when the need arises. Thank you.

Date of experience: January 11, 2020
Doug S.
0 reviews
0 helpful votes
Follow Doug S.
Unfollow Doug S.
Share Review
Report Review

I appreciated the "guest check out" I had tried another site and creating an account was such a hassle!

Date of experience: January 11, 2020
J C.
0 reviews
0 helpful votes
Follow J C.
Unfollow J C.
Share Review
Report Review

Flowers arrived the next morning; recipient said they were beautiful.

Date of experience: January 11, 2020
Willie F.
0 reviews
0 helpful votes
Follow Willie F.
Unfollow Willie F.
Share Review
Report Review

Everything was great
January 11, 2020

Everything was great. Prices and shopping experience was awesome. My Wife received the flowers and that's where the great experience ended. Flowers were withered and some dead. Definitely now what I expected.

Date of experience: January 11, 2020
BILL H.
0 reviews
0 helpful votes
Follow BILL H.
Unfollow BILL H.
Share Review
Report Review

VERY EASY TO SHOP
January 11, 2020

VERY EASY TO SHOP ---- LETS SEE IF THEY DELIVER ON TIME, IF SO THEY HAVE A 5* WITH ME

Date of experience: January 11, 2020
JUDY R.
0 reviews
0 helpful votes
Follow JUDY R.
Unfollow JUDY R.
Share Review
Report Review

ALL WAS FINE
January 11, 2020

ALL WAS FINE. YOU SHOULD BE ASKING RECEPIENT IF FLOWERS WERE OK.I DID NOT SEE THEM

Date of experience: January 11, 2020