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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Yvette A.
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Customer loved flowers and the presentation
January 17, 2020

Customer loved flowers and the presentation. Thank you!

Date of experience: January 16, 2020
Hannah C.
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$14.99 service fee is way too much
January 17, 2020

$14.99 service fee is way too much

Date of experience: January 16, 2020
Kaz Z.
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The recipient was very happy with the delivery
January 17, 2020

The recipient was very happy with the delivery.

Date of experience: January 16, 2020
sheila l.
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At the point where I was paying using paypal it stopped... Icalled your 855 number explained the problem and was placed on hold for at least 15 minutes and then was disconnedted, my mistake for holding on I called back to be told there was no order placed. I have reordered using a different credit card. I hope this goes through they were flower for my granddaughter sarah mandel in bloomington indiana to be delivered January 14. We definitely had a problem ordering but was completely satisfied with the end result... the flowers were beautiful...will order fromyou again!

Date of experience: January 16, 2020
Bob E.
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The order arrived on time and was of good quality
January 17, 2020

The order arrived on time and was of good quality.

Date of experience: January 16, 2020
Jill R.
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I have used fromyouflowers several times and each flower arrangement was delivered on time and was above expectations. This is my go to place when needing flowers for any occasion.

Date of experience: January 16, 2020
Sally W.
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Easy and a good diverse assortment of gifts
January 17, 2020

Easy and a good diverse assortment of gifts

Date of experience: January 16, 2020
Lesley r.
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Shopping was easy
January 17, 2020

Shopping was easy. Delivery was very prompt. The flowers were a little disappointing. I will try to use this site again.

Date of experience: January 16, 2020
Dawn Z.
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The flower delivery wasn't quite as pictured, the company was Awesome fast in rectifying the situation, much appreciated!

Date of experience: January 16, 2020
Kristine S.
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Delivery fees are crazy!
January 17, 2020

Delivery fees are crazy! Much too expensive. You were only 8-10 doors down from where to deliver. Product was beautiful. Very pleased with it.

Date of experience: January 16, 2020
jeanine f.
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Very good
January 17, 2020

Very good

Date of experience: January 16, 2020
Ronald W.
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Let's see flowers first please
January 17, 2020

Let's see flowers first please.
Thanks

Date of experience: January 16, 2020
Stuart F.
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For the price I paid, I thought the product was too small.

Date of experience: January 16, 2020
H L.
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The flowers were delivered the same day in a very timely manner and my friend loved them.

Date of experience: January 16, 2020
Josarah S.
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Flowers were beautiful, a little different from the picture, but very pretty. My only complaint is that they were delivered a day late and not on my sisters birthday.

Date of experience: January 16, 2020
Kathy N.
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I am extremely disappointed with the plant garden that was received. It was nothing as advertised. It was supposed to be a butterfly dish garden. No butterflies and it also had a peace lily in it that was not part of the order. The container was not as ordered either.

Date of experience: January 16, 2020
tisha S.
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I've ordered twice now each recipient liked the flowers. The first delivery they were sent to the wrong address but i called the company and they helped me out so i would recommend this company, prices are pretty good

Date of experience: January 16, 2020
Connie J.
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They were delivered pretty fast and they were fresh and smelled so good.
The delivery person was so courteous.

Date of experience: January 16, 2020
Michael Q.
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Easy to order and a great variety of options to chose from

Date of experience: January 16, 2020
M W.
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Quick, easy, absence of problems!
January 16, 2020

Quick, easy, absence of problems!

Date of experience: January 16, 2020