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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kathy P.
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Flowers are beautiful
January 22, 2020

Flowers are beautiful. However, the recipient was not aware that the flowers were left by front door. She didn't hear a knock or a doorbell. And was not phoned. The following day, her neighbor rang her doorbell to advise she had flowers dropped off at the front door.

Otherwise all was excellent and I'm mentioning this as not everyone uses their front door when they have a garage etc...

Date of experience: January 22, 2020
Carl C.
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I have numerous emails for a $12.19 credit from a previous order. It never got applied.

Date of experience: January 22, 2020
barbara d.
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Was very well received 'beautiful '
January 22, 2020

Was very well received 'beautiful '

Date of experience: January 22, 2020
Donald M.
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Once the flowers are delivered i'll update
January 22, 2020

Once the flowers are delivered i'll update

Date of experience: January 22, 2020
Michelle K.
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As long as flowers are delivered fresh, you will get my service again.

Date of experience: January 22, 2020
Kathleen S.
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I needed a little more room on the card to list the names of all four of us.

After checking out, I realized the price was $20 more than expected. It was not clear up front that the $50 price of the basket did not include a $14 delivery fee and about $4 tax. The tax is no big deal, but I think you should be clearer that the basket price does not include the delivery fee.

Otherwise, I'm very happy with your service. Thank you.

Date of experience: January 22, 2020
Ray H.
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Received wrong item
January 22, 2020

Received wrong item

Date of experience: January 21, 2020
Sally P.
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Easy website to use
January 22, 2020

Easy website to use. Good selections. Product as pictured.
My best friend was thrilled with the uniqueness of her flower arrangement in the shape of a birthday cake. I made her day... and her birthday!

Date of experience: January 21, 2020
Nick L.
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Prompt drlivery
January 22, 2020

Prompt drlivery

Date of experience: January 21, 2020
Patricia N.
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...
January 22, 2020

Date of experience: January 21, 2020
Phil S.
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Very pleased with everything
January 22, 2020

Very pleased with everything. Will use this again next time!

Date of experience: January 21, 2020
Barbara Q.
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Excellent choice of arrangements
January 22, 2020

Excellent choice of arrangements. Wonderful service and the price was good. I will purchase flowers here again.

Date of experience: January 21, 2020
Melissa M.
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Ordered and delivered within 24 hours
January 22, 2020

Ordered and delivered within 24 hours. Beautiful arrangement

Date of experience: January 21, 2020
Josie G.
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Great experience and easy ordering
January 22, 2020

Great experience and easy ordering

Date of experience: January 21, 2020
Veronica P.
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The flowered were for my daughter's 21st birthday
January 22, 2020

The flowered were for my daughter's 21st birthday. They were beautiful and as advertised! The shopping experience was great until final checkout and discovered the $15 service fee. Wish I would have just gone direct to a local florist however went they with the purchase

Date of experience: January 21, 2020
Monica B.
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I was very disappointed in the arrangement
January 22, 2020

I was very disappointed in the arrangement. Old flowers, limited types of flowers, and arrangement smaller than what was ordered.

Date of experience: January 21, 2020
Tammy A.
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My daughter just sent me a picture of what she received. Very disappointed! The items are not what was pictured and looks nothing like what I wanted.

Date of experience: January 21, 2020
Carole N.
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Easy to use
January 22, 2020

Easy to use. Thank you.

Date of experience: January 21, 2020
Richard P.
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Everything was perfect and looked perfect they were singing happy birthday to her and the flowers walked in same time‼

Date of experience: January 21, 2020
Georgia E.
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For the most part, the website was easy to use
January 22, 2020

For the most part, the website was easy to use. The delivery fees were outrageous. There was a fee for am or pm delivery, a basic fee of $14.95 and a same day fee, service fee and tax. For your prices being reasonable, the fees seem as if you are trying to make up for the lower costs. I placed the order 24 hours in advance so there shouldn't have been a same day fee. The flowers were lovely but the balloons looked like they were a few days old. Very deflated.

Date of experience: January 21, 2020