Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Flowers are beautiful. However, the recipient was not aware that the flowers were left by front door. She didn't hear a knock or a doorbell. And was not phoned. The following day, her neighbor rang her doorbell to advise she had flowers dropped off at the front door.
Otherwise all was excellent and I'm mentioning this as not everyone uses their front door when they have a garage etc...
I have numerous emails for a $12.19 credit from a previous order. It never got applied.
Was very well received 'beautiful '
Once the flowers are delivered i'll update
As long as flowers are delivered fresh, you will get my service again.
I needed a little more room on the card to list the names of all four of us.
After checking out, I realized the price was $20 more than expected. It was not clear up front that the $50 price of the basket did not include a $14 delivery fee and about $4 tax. The tax is no big deal, but I think you should be clearer that the basket price does not include the delivery fee.
Otherwise, I'm very happy with your service. Thank you.
Received wrong item
Easy website to use. Good selections. Product as pictured.
My best friend was thrilled with the uniqueness of her flower arrangement in the shape of a birthday cake. I made her day... and her birthday!
Prompt drlivery
Very pleased with everything. Will use this again next time!
Excellent choice of arrangements. Wonderful service and the price was good. I will purchase flowers here again.
Ordered and delivered within 24 hours. Beautiful arrangement
Great experience and easy ordering
The flowered were for my daughter's 21st birthday. They were beautiful and as advertised! The shopping experience was great until final checkout and discovered the $15 service fee. Wish I would have just gone direct to a local florist however went they with the purchase
I was very disappointed in the arrangement. Old flowers, limited types of flowers, and arrangement smaller than what was ordered.
My daughter just sent me a picture of what she received. Very disappointed! The items are not what was pictured and looks nothing like what I wanted.
Easy to use. Thank you.
Everything was perfect and looked perfect they were singing happy birthday to her and the flowers walked in same timeā¼
For the most part, the website was easy to use. The delivery fees were outrageous. There was a fee for am or pm delivery, a basic fee of $14.95 and a same day fee, service fee and tax. For your prices being reasonable, the fees seem as if you are trying to make up for the lower costs. I placed the order 24 hours in advance so there shouldn't have been a same day fee. The flowers were lovely but the balloons looked like they were a few days old. Very deflated.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

