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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jacki S.
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Amazing service the receiver absolutely loved it!
January 31, 2020

Amazing service the receiver absolutely loved it!

Date of experience: January 30, 2020
John T.
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I am very satisfied with the way you handle my order within less than 14 hours my order was at my house, my wife love he flowers.Your service is a 10+. Again thank for a great service.

Date of experience: January 30, 2020
Diane M.
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Flowers were as advertised
January 31, 2020

Flowers were as advertised. Family liked them very much.

Date of experience: January 30, 2020
gary A.
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Very good service
January 31, 2020

Very good service.

Date of experience: January 30, 2020
Judy M.
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Easy to use site
January 31, 2020

Easy to use site. I'm hoping the gift basket is just as good!

This was a gift sent to one of my clients. However, you sent this survey to me who ordered the product. You should have a process to send the survey to the receiver not the purchaser to acknowledge receipt and to fill in the survey. I have no clue what it looked like? I did have to text my client to make sure they received it. That should be something you do copy the Purchaser on the clients comments and when they received the gift. Thx.

Date of experience: January 30, 2020
Tracy H.
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Easy and fast
January 31, 2020

Easy and fast. Always pleased with the results!

Date of experience: January 30, 2020
John J.
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Easy, quick and excellent selection
January 31, 2020

Easy, quick and excellent selection

Date of experience: January 30, 2020
JD N.
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I ordered the premium arrangement for my wife's birthday and what showed up looks exactly like the regular arrangement. So much so that when it got delivered, I thought they were flowers from someone else. I took pictures and am happy to send them to you so you see what was sent. Very disappointed. What can be done to rectify this? I am not interested in a coupon for a future order as I can't see ordering from your service again. Not a positive experience...

Date of experience: January 30, 2020
Sheila c.
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I was a little disappointed with the presentation and it didn't include all the items I anticipated. I expected much more for the amount I paid.

Date of experience: January 30, 2020
Michele F.
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The shopping experience was easy
January 31, 2020

The shopping experience was easy. I will wait until the item is delivered to see what it looks like and if it was worth it before I would give 5 stars.

Date of experience: January 30, 2020
Shelley W.
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Fun shopping experience
January 31, 2020

Fun shopping experience. Hope they look like the picture when delivered!

The flowers I ordered do NOT look like what was received. Less flowers and different flowers than I ordered. It did not come in a purple vase either. I specifically searched for flowers with a pretty purple vase.
The receiver of the flowers was pleasantly surprised.
However - the arrangement is not what I ordered...

Date of experience: January 30, 2020
Terri M.
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The flowers were damaged and some broken from the stem. It was smaller than the bouquet I selected.

Date of experience: January 30, 2020
Amber A.
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Quick delivery but I wasn't aware of the handling fee of 15 till I checked my email. Other than that I am very satisfied with the flowers and quality of them.

Date of experience: January 30, 2020
Patches I.
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I ordered Designer's Choice Mixed Bouquet for my daughter's birthday. They sent a beautiful arrangement.

Date of experience: January 30, 2020
chuck Q.
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Flowers were not what I ordered
January 31, 2020

Flowers were not what I ordered

Date of experience: January 30, 2020
Jake D.
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Quick and Easy navigation
January 31, 2020

Quick and Easy navigation. Will use again!

Date of experience: January 30, 2020
Sylvia P.
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Please make sure the delivery gets there on time, Trustee Frank is a great friend. Thank you.

Date of experience: January 30, 2020
Keith B.
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I hope the flowers arrive before 5 pm
January 31, 2020

I hope the flowers arrive before 5 pm. The price seemed a bit high at checkout. What started at a $27 purchase ended up being $52

Date of experience: January 30, 2020
Ashley P.
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I felt that the promotions and discounts that I was promised were not applied to my purchase. Nevertheless my dissatisfaction was a matter of miscommunication. The order went through a series of updates which was my fault and not the fault fromyouflowers.com. I was pleased that it all worked out to my satisfaction,Thank you.

Date of experience: January 30, 2020
Joshua C.
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Would prefer to have option of delivery time since I ordered ahead of time. The balloons and colors were perfect and my two little girls loved them

Date of experience: January 30, 2020