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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ariel I.
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Was simple and i couldnt make up my mind then they sent a free shipping code! Beautiful selections.

Date of experience: February 5, 2020
Brittany M.
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Experience was nice and fast and i loved the flowers.

Date of experience: February 5, 2020
Arnold A.
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Haven't missed a delivery for me yet!
February 6, 2020

Haven't missed a delivery for me yet! Please continue your amazing service!

Date of experience: February 5, 2020
Adalia E.
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Quick and easy with same day delivery
February 6, 2020

Quick and easy with same day delivery. Cant say no to that!
After Delivery- I wish the order tracker was real time. All day I was waiting for delivery confirmation and I never received it. I went home thinking my order was never delivered. Love that it was delivered same day but if you can't provide real time tracking I'd suggest taking it off of your site. I will be using your company again!

Date of experience: February 5, 2020
Cindy P.
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It was very easy and you have a great selection
February 6, 2020

It was very easy and you have a great selection

Date of experience: February 5, 2020
Ashanti M.
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This is my first time using this website, it was very easy to navigate and the extra discount really helped..

Date of experience: February 5, 2020
teresa l.
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Loved everything except that I paid $2.99 for same day delivery and the flowers did not arrive till the next day at 9:35 a.m. Should not of had to pay that charge.

Date of experience: February 5, 2020
kathy p.
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ORDER WAS THERE QUICKLY AND PERSON LOVED THE ARRANGEMENT.

Date of experience: February 5, 2020
Irene X.
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This is my first with you folks
February 5, 2020

This is my first with you folks. I hope the flower arrangement will be beautiful since I left it up to the florist.

Date of experience: February 5, 2020
D R.
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Good but the total price at checkout is always more than advertised. I sent a birthday bouquet to my mom and received a photo - the picture looks nothing like the picture on the website. She stated the flowers were squashed and the bouquet appeared half in bloom, half dying. I was surprised and disappointed as I have ordered from here before and was always happy with the product.

Date of experience: February 5, 2020
Andrea D.
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It was a little pricey---$14 for a service fee?
February 5, 2020

It was a little pricey---$14 for a service fee? If they had listed as a delivery or expedited fee I would have understood that.
I also would have liked an estimated time of delivery, I needed it delivered by 4pm local time and I was sweating bullets worrying it wouldn't get there on time.

Date of experience: February 5, 2020
Sissy G.
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My daughter absolutely love the flowers said they beautiful and that she lived the daisy in it w the smiling face cup. I am in Florida an I would order from y'all again

Date of experience: February 5, 2020
Lucy H.
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Quick and easy and beautiful assortment of products

Date of experience: February 5, 2020
Li W.
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Did not like extra fees tacked on in the end
February 5, 2020

Did not like extra fees tacked on in the end. Be upfront.

I got the flower arrangement that was at discretion of florist. The recipient of flowers sent a pic to me.
She was very pleased with delivery, arrangement and beautifully written card.

I would have given higher rating except for the big extra charges trying to be tacked on and the almost $15 fee. I appreciate more upfront. A special that is truly a special...not that adds up to regular price by the time transaction finished.

Date of experience: February 5, 2020
Melissa P.
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I needed flowers same day and From You Flowers delivered! Although I didn't get to see them (it was a gift), I was told they were beautiful and made a 90-year-old lady's birthday a day to remember! Thank you!

Date of experience: February 5, 2020
Sharon K.
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Shipping/handling fee was a little high
February 5, 2020

Shipping/handling fee was a little high. I had to pay it because I needed the flowers sent.

Date of experience: February 5, 2020
Kelly M.
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Order number and order details need to be looked into. Also if the company ask me if I'd like to add a bear I'd like to receive a bear not a lion like i did. Thank you if you could check into this issue.

Date of experience: February 5, 2020
Linda B.
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My sister is at home recovering from surgery
February 5, 2020

My sister is at home recovering from surgery. She called right away to say how lovely the arrangement was and how fresh the flowers were.

Date of experience: February 5, 2020
Vincent C.
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Great job
February 5, 2020

Great job

Date of experience: February 5, 2020
Geoff Q.
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Great
February 5, 2020

Great. Except for the hidden at the end handling fee of 14.99. Really need to disclose that up front.

Also, did not have the specific vase that is described in the item, and replaced it with something boring. Gave a discount for this, but still not completely happy.

Date of experience: February 5, 2020