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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Leslie Z.
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Shopping was easy online :) My sister-in-law loved it! My mother-in-law thought it was a real cake. The only complaint I have is that there were some fake flowers in it and for the price I was expecting all the flowers to be real.

Date of experience: September 29, 2020
Ranae B.
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I was able to get something delivered in a short time frame/same day which was what I needed done. I felt like the price was a little high for balloons.

Date of experience: September 29, 2020
lynne n.
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Awesome
September 29, 2020

Awesome

Date of experience: September 29, 2020
Ags A.
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I was asked to call for verification
September 29, 2020

I was asked to call for verification. I understand that they're trying to protect me from credit card fraud but I was passed on from one person to the next. It was frustrating. My friend loved the flowers so that was a good thing.

Date of experience: September 29, 2020
Jennifer C.
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My father sent me a photo of the flowers and they looked awful. I could have bought flowers at a grocery store for $10 that would have looked nicer. I am incredibly disappointed and was embarrassed and aggravated that I spent so much money in such an empty and awful looking arrangement.

Date of experience: September 29, 2020
Suzanne C.
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I only received half of my order at first, had to...
September 29, 2020

I only received half of my order at first, had to call the 800 number to see what was up, they followed through with getting the rest of my order and apologized for any inconvenience

Date of experience: September 29, 2020
Roz A.
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...
September 29, 2020

Date of experience: September 29, 2020
latasha J.
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I was charged twice on my account and I don't know why

Date of experience: September 29, 2020
molly o.
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Easy
September 29, 2020

Easy

Date of experience: September 29, 2020
Jesus Y.
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I shouldn't have to spend a certain amount just to get delivered to a certain zip code, then why send the email specials to begin with

Date of experience: September 29, 2020
Lisa G.
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I would have liked to have known the total before I made the payment. Did not realize the $14.99 service charge was going to be there. Was over my budget.
I had updated the card but wasn't correct when it got to the funeral. A disappointment

Date of experience: September 29, 2020
Jane B.
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The bear was not as big as I expected
September 29, 2020

The bear was not as big as I expected

Date of experience: September 29, 2020
Marilyn P.
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Please have delivery ring the door bell
September 29, 2020

Please have delivery ring the door bell.

Thank you

Date of experience: September 29, 2020
Robin M.
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My sister received a horrible arrangement that looks NOTHING like the arrangement that I had selected! Not even the same flowers (the ones I had chosen are my sisters favorite) and the container that the arrangement was sent in was totally incorrect. Why post pictures of arrangements online fir people to select if you are just going to send out any crappy arrangement you feel like! I will never order from you again!

Date of experience: September 29, 2020
DemeKane S.
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The arrangement wasn't how it looked in the picture and I paid for the deluxe

Date of experience: September 29, 2020
Victoria G.
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Very Happy With Free Shipping and Ordering
September 29, 2020

Very Happy With Free Shipping and Ordering.

Date of experience: September 29, 2020
Marcie L.
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Flowers are SUPER expensive and the bouquets don't look nearly as big and nice as the pictures but they are still pretty.

Date of experience: September 29, 2020
Ron H.
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First time using the service
September 29, 2020

First time using the service. I Was extremely satisfied!

Date of experience: September 29, 2020
Damian T.
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My experience has been great!
September 29, 2020

My experience has been great!

Date of experience: September 29, 2020
Elba W.
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My friend was so happy and loved the arrangement
September 29, 2020

My friend was so happy and loved the arrangement

Date of experience: September 29, 2020