On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was a gift for my brother and he loved it
Fabulous selection and easy checkout! It Arrived on time and was so fresh and looked just liked it looked online...Darling cake!
Professional, quality. Thank you
Easy and great quality.
My husband hasn't gotten there yet to receive it so I can't really comment on it, but it did arrive before he got off work.
Service fees are extremely high. The package wasn't delivered until 6:30 pm. The item in comparison with the delivery fees just seem to be way too high.
Birthday flowers for my mom and she loved them!
The prices are misleading and changed midway through my order. Service fees and delivery fees aren't highlighted until the end of processing.
The arrangement was gorgeous and was delivered on the scheduled day
Very easy website, also for old people
Ordered flowers for my wife for Valentines day. Flowers were not delivered. It's a shame! Consumer service just reply it was delivered and that's it. No details, nothing. Strictly do not recommend!
I received a floral order for Valentine's Day from my husband while he was at work. I think "floral order" is misleading because I actually got an empty box. No flowers. The card was empty (although it did list the bouquet that he ordered) and the box had the cardboard bouquet holder with nothing else. You'd think whoever packed it would realize it was light, weight wise.
Anyway, called to get a refund and they tried to avoid this. They offered 30% refund and a coupon. I received 0% of my gift, so that's just unacceptable. I said, "no, I want a full refund." Then they said okay. They approved it and put a note in the order. Then I got a call back from the CSR that I talked to stating my husband had to call in and there's a note in the account to approve it right away. He does. There's no note in the order, contrary to what was said to me before, and now he has to send picture proof. So, sweet hubby emails in the photos (of an empty box). If that was necessary why didn't the CSR just tell me that when I called the first time? I could've done it then.
Anyway he sends in the email and fast forward- they call and tell him that they'll give him a 50% refund. 50% for receiving nothing. Basically still charging him for a cardboard box. What?
My husband calls back in AGAIN and finally gets it resolved, 100% refund. The CSR he talks to at the end states that she'll also send a complimentary bouquet on Monday, which is nice (just the refund would suffice). I'm just so irritated that I didn't get my Valentine's Day gift and had to waste my time and my husband wasted his time calling multiple times to get this resolved. Ridiculous. I'm SHOCKED that this company has won awards for customer service based on what I have witnessed today.
She loved them. Thank you!
The tracking was terrible! I watched it all day and it never moved until i sent an email that i was disappointed then within minutes it showed delivered. First was an auto reply that they were very busy with valentines day. Then i did recieve an email reassuring me that the flowers would be delivered.The product was beautiful better than the picture. My granddaughter was surprised! And i am pleased.
O.k. Heard it was beautiful.
Quick, easy, nice variety & the recipient was pleased.
A wonderful experience easy affordable and very prompt i will use this Srv. Again and again
It was good overall however I think your prices are a little high. I will see if it's worth it once I see the product.
Great flowers and delivery time was as expected.
Always great and beautiful!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members