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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kim J.
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My friend enjoyed her flowers very much & they were delivered on time!

Date of experience: February 26, 2020
Donna C.
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Great choices and prices!
February 26, 2020

Great choices and prices!

Date of experience: February 26, 2020
Juju T.
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Great!
February 26, 2020

Great! My mom was very happy. Thnx

Date of experience: February 25, 2020
Aliza D.
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Shopping was easy, clear and relatively fast
February 26, 2020

Shopping was easy, clear and relatively fast. But I was disappointed: the flower bouquet in the picture was much nicer and much fuller. And i added 10 dollars to the price in order to get more than the 'regular' or 'basic' bouquet offered. The photo should show what you are supposed to get without upgrading, moreover with extra money, and it doesn't.

Date of experience: February 25, 2020
Louise W.
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Delivery was timely, affordable and since it was a sympathy gift basket receiptent was pleased with product.

Date of experience: February 25, 2020
Adam V.
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Keep up the great work!
February 26, 2020

Keep up the great work!
Cheaper delivery would be great :)

Date of experience: February 25, 2020
David S.
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Beautiful flowers just like the picture
February 26, 2020

Beautiful flowers just like the picture. My brother was delighted and it was nice to be able to do this since we couldn't visit this year.

Date of experience: February 25, 2020
amanda b.
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Note was handwritten!
February 26, 2020

Note was handwritten! Made it so much more personal. Thank you!

Date of experience: February 25, 2020
Disappointed X.
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The flower arrangement received did not at all look like the photo on the website.not even close. It was ok looking but I was disappointed that it was not what I had purchased.

Date of experience: February 25, 2020
Sherri H.
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This order was sent to someone in the hospital
February 26, 2020

This order was sent to someone in the hospital. She was pleased with them said they brightened her room.

Date of experience: February 25, 2020
Lula G.
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Everything was fine :) will shop again
February 26, 2020

Everything was fine :) will shop again

Date of experience: February 25, 2020
Gilma B.
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Great, thank you
February 26, 2020

Great, thank you

Date of experience: February 25, 2020
Lisa Z.
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So far it was nice and easy
February 26, 2020

So far it was nice and easy. Hope the product that is delivered is as nice as it appears on the website

Date of experience: February 25, 2020
Rinah F.
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Hello
February 26, 2020

Hello,

I was not happy with my order which didn't look anything like the flowers I ordered. I could send a picture if you'd like as proof. I understand with the heat it's not easy to deliver flowers but these roses are not the ones I ordered-im very disappointed since it was a gift for my mother!

Date of experience: February 25, 2020
Laci w.
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Very easy to navigate site and choices are exceptional. Thank you! Prices beat out many other flower delivery sites as well.

Date of experience: February 25, 2020
Lois D.
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If it gets delivered on time I will be a happy shopper. Surprise was worth it. Delivered on time!

Date of experience: February 25, 2020
Emily A.
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Last minute ship/handling fee added in was a surprise. Thought it was part of the overall built in cost. Also not knowing what BASIC items (i.e., Godiva Chocolates, Lindor Chocolates, etc.) would be included was concerning.

Date of experience: February 25, 2020
Sharon T.
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The ordering process was easy to navigate
February 26, 2020

The ordering process was easy to navigate. The cost was reasonable. I received a picture of the fruit basket along w an grateful thank you.
Delivered.

Date of experience: February 25, 2020
Renee C.
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App was very easy to use arrangement look amazing and my boyfriend was so excited about them.

Date of experience: February 25, 2020
Jay G.
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Very easy to place an order, first used on valentines day, now I use whenever.

Date of experience: February 25, 2020