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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lawrence M.
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This was the easiest, and fastest way to order!
February 27, 2020

This was the easiest, and fastest way to order! I'll be using this service again!

Date of experience: February 26, 2020
Connie c.
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Great!
February 27, 2020

Great!

Date of experience: February 26, 2020
Shaunna F.
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Great overall experience!
February 27, 2020

Great overall experience! Bought a flower cake for my best friend's 40th birthday and she loved it! Delivery was lighting fast and I would definitely recommend to everyone!

Date of experience: February 26, 2020
Shaina P.
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Thrilled with the quality and speed of service
February 27, 2020

Thrilled with the quality and speed of service.

Date of experience: February 26, 2020
Fran N.
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Was not really happy that I tried to use a prepaid card and your site would not allow me to use this card. I never saw the service fee if 15$. If I would have known I would have gone thru a different company. This was so dishonest.

Date of experience: February 26, 2020
Brandi S.
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Beautiful flowers, lots of bright color!
February 27, 2020

Beautiful flowers, lots of bright color! They arrived early in the day and were such a welcome surprise for my bestie! Thank you so much, you made her day and mine as well! Will order from you again!

Date of experience: February 26, 2020
Carol J.
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The flowers that arrived were fresh, beautiful and plentiful!

Date of experience: February 26, 2020
carole k.
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Fast, efficient and great photos to choose from
February 27, 2020

Fast, efficient and great photos to choose from.

Date of experience: February 26, 2020
Bertus v.
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Great supplier
February 27, 2020

Great supplier

Date of experience: February 26, 2020
Cherisa B.
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I paid over $54 for an orange premium bouquet, which was a great price; however, when I received the bouquet, the roses had already wilted and there was nothing "premium" about the bouquet, it looked just like the standard bouquet. Unfortunately, I doubt I will order from this company in the future.

Date of experience: February 26, 2020
Diana C.
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So far great and easy!
February 27, 2020

So far great and easy! The flowers were less quantity than the ones showed in the picture but overall a good experience.

Date of experience: February 26, 2020
Hal C.
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My Record(s) show that I order several arrangements each month for a special someone in my life. Lately, there was a series of disasters that needed to be addressed. Now the system is back to where it was before and I'm happy about that

Date of experience: February 26, 2020
Barb N.
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Fast, convenient, lots of selections for occasions and budget. Delivery time option is nice add on. Sent bouquet as a birthday gift to someone across the country, and ordered day before. No late fees some companies will attach for that kind of last minute thing. Will definitely be going back to this resource for future orders!

Date of experience: February 26, 2020
Mike A.
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Delivery is a little pricey
February 26, 2020

Delivery is a little pricey

Date of experience: February 26, 2020
Dawn L.
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Although, delivery time was great with same day delivery, the basket contents were completely different than what was received. In the picture on your website each item was individually wrapped candies and chip bags, which would have been perfect for people to grab a snack and go. Instead, outside of the few chip bags, there were packages of treats that needed to be opened and shared. My husband thought it was a nice gift, but i was disappointed that it didn't resemble the online picture AT ALL. Picture online was very deceiving which makes me unsure if I would order again in fear that it would be a different product with contents.

Date of experience: February 26, 2020
sandra N.
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I don't live in Texas, needed a gift and flowers..
February 26, 2020

I don't live in Texas, needed a gift and flowers. By googling; found this flowershop that had what I wanted. Beautiful flowers plus extra gift possibilities. Thank you

Date of experience: February 26, 2020
Jerry F.
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I appreciate you guys making the Valentines order right. If it happens again however I would expect a full refund. Thanks for everything though your promptness has been appreciated immensely.

Date of experience: February 26, 2020
Vanessa M.
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My best friends dog had died & I wanted to cheer her up. These flowers were beautiful & delivered the next day. We were very pleased with the service, the selection & cost.

Date of experience: February 26, 2020
Dianne J.
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Website was easily navigated
February 26, 2020

Website was easily navigated.

I wish the vase was purple see-through glass like the picture, but at least it was purple.

Date of experience: February 26, 2020
Kami B.
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We ordered flowers from FTD (placed order more than 2 weeks before delivery date) for my wheel-chair bound mother-in-law for her birthday. We called her late that afternoon to wish her a Happy Birthday, and to see how she liked the flowers. She said, "I haven't received any flowers."
I immediately logged in to FTD, checked the tracking and to my surprise - it said, "order cancelled." I wasn't notified, nor had I received a refund. When I called they were not even apologetic but stated they would refund my money along with an e-mail confirmation (they have my e-mail but couldn't contact about the cancellation?)
Even though my gift was late, due to FTD - I have been most impressed with From You Flowers! They have been absolutely amazing, price, updates by e-mail and delivery time!
Sharing my great experience by word of mouth with many, also advising many to avoid using FTD!
Thanks So Much

Date of experience: February 26, 2020