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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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jill d.
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Always quick and easy to order and great reviews upon delivery!

Date of experience: November 27, 2013
jerry g.
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Unable to change an error in the zip code by edit or backspace.

Date of experience: November 27, 2013
Wayne Q.
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The flowers were beautiful and the customer service rep. Was awesome! I would definately recommend this company to anyone.

Date of experience: November 27, 2013
Suecentralcomcastnet F.
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Quick and easy!
November 28, 2013

Quick and easy!
Very happy!

Date of experience: November 27, 2013
Michael L.
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Enjoy sending flowers with you folks
November 27, 2013

Enjoy sending flowers with you folks. Keep up the good work.

Date of experience: November 27, 2013
Robert H.
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I have done several orders and I have been very happy with all my orders

Date of experience: November 27, 2013
Michael M.
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I do not like that I am charged a $**.** handling fee AND a $*.** same day fee and I am not told this on the front end. I probably will not use the service again for this reason. My delivery was not available same day, the rep that contacted me was courteous, helpful and made sure I was satisfied.

Date of experience: November 27, 2013
Tanya N.
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Your handling charge is outrageous
November 27, 2013

Your handling charge is outrageous. I'm only paying it because I want the flowers there TODAY!

Date of experience: November 27, 2013
Susan S.
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I can only guess that the flowers arrived at the funeral home. It would be nice to get a confirmation of delivery along with a photo of the delivered product. I could not find the display at the funeral home, so I can only guess and hope that they were delivered.

Date of experience: November 27, 2013
Pedro V.
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The website was easy to use and pretty straightforward. The pricing was reasonable as well. However, I asked that these flowers be delivered to a relative at work before noon since she was leaving at that time - it was for her birthday. I even paid extra for them to deliver the flowers in the morning. But even so, they didn't arrive in time and she had left before they arrived. Since she was leaving to catch a flight I lost my chance to surprise her. As you could imagine, I was extremely disappointed. They did however reimburse me fully with minimal hassle, so I was at least satisfied with that part.

Date of experience: November 27, 2013
Edna K.
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Easy and fast, am especially grateful that you use pay pal

Date of experience: November 26, 2013
Victor U.
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Easy to use site and works through Amazon
November 26, 2013

Easy to use site and works through Amazon

Date of experience: November 26, 2013
Melissa I.
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Easy
November 26, 2013

Easy

Date of experience: November 26, 2013
Andres P.
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Was good, the only thing advertisement starts at at 23 usd and then it bumps up to 48...

Date of experience: November 26, 2013
mark P.
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Flowers were not worth the price paid
November 26, 2013

Flowers were not worth the price paid

Date of experience: November 26, 2013
Julie C.
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Ordering was easy and the checkout was seamless
November 26, 2013

Ordering was easy and the checkout was seamless - I ordered Thanksgiving flowers for my daughter and her new husband on their first Thanksgiving together and she received them the day I had asked for them to be delivered. She sent me a picture and it was a beautiful arrangement - delivery was a little pricey but understandable since local flower stores do the delivering. Good experience and will order from them again -

Date of experience: November 25, 2013
Deb M.
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Your website could be improved to some degree
November 26, 2013

Your website could be improved to some degree. If you make a mistake and advance to the next page, but want to go back and change something, it clears EVERYTHING from the fields that you have already entered (card message, billing and delivery info, etc). I had to re-enter my information 3 times to complete my purchase.

Date of experience: November 25, 2013
Sue M.
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Excellent choices to choose from with great prices
November 26, 2013

Excellent choices to choose from with great prices.

Date of experience: November 25, 2013
Gary K.
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Very easy to use
November 26, 2013

Very easy to use. Next day delivery was available.

Date of experience: November 25, 2013
Chris O.
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Great!
November 26, 2013

Great!

Date of experience: November 25, 2013