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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Susan K.
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Have received beautiful flowers in the past and on time.

Date of experience: January 21, 2014
Beverly L.
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Will use sight again because it was easy
January 21, 2014

Will use sight again because it was easy. That is if flowers are good and last!

Date of experience: January 21, 2014
Sheila M.
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Quick and painless and had exactly what I was looking for. Order delivery was fast and plants were beautiful.

Date of experience: January 21, 2014
molly c.
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Great
January 21, 2014

Great. Thank you

Date of experience: January 21, 2014
Karen a.
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Everything was satisfactory
January 21, 2014

Everything was satisfactory

Date of experience: January 21, 2014
Joy D.
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My order was going out of state and I was happy they called to get ideas on how to deliver in 30 degree weather, since there was no one home. They tried neighbors and ultimately came back later to make sure the flowers didn't freeze. I appreciated their concern.

Date of experience: January 21, 2014
Alana N.
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Person receiving flowers loved them
January 21, 2014

Person receiving flowers loved them. They sent me a picture...not exactly like the picture I ordered from. I liked the picture Ibetter.

Date of experience: January 21, 2014
Angel M.
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GREAT shopping experience
January 21, 2014

GREAT shopping experience. Thank you!

Date of experience: January 21, 2014
Janice L.
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Very efficient!
January 21, 2014

Very efficient! I purchased roses, chocolates and a bear for my daughter's birthday and had them shipped to her at work. She sent me a picture of them after they had arrived and they are absolutely beautiful. The roses are a gorgeous red and looked fabulous in the vase. I would certainly recommend fromyouflowers to anyone. They are 'satisfaction guaranteed'.

Date of experience: January 21, 2014
CHARLE D.
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Great response with shipping
January 21, 2014

Great response with shipping. The overall product didn't so much resemble what was chosen online.

Date of experience: January 21, 2014
Barbara S.
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Placing the order was easy and straight forward
January 21, 2014

Placing the order was easy and straight forward. Flower delivery was super quick. However, flowers received were not as pictured. Bouquet was called Purple Passion although there was only 1 purple flower type. The roses were pink, not lavender as shown, and the vase was green, not purple as shown. I called and a representative worked with me to soften my disappointment. Would have preferred that purple was indeed the focus of the Purple Passion bouquet.

Date of experience: January 21, 2014
Don P.
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Faster delivery time than I expected, great overall service!

Date of experience: January 21, 2014
William H.
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Easy and nice
January 21, 2014

Easy and nice

Date of experience: January 21, 2014
MB B.
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Wasn't sure the order would go through, as there is no option for people ordering from overseas to enter the country in the billing address (with credit card: billing address in Europe, delivery address in the US.) Have had issues with this elsewhere in the past. Apparently this is not a problem here, as the flowers were delivered as ordered.

Date of experience: January 21, 2014
Robert C.
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The arrangement was much smaller than I anticipated and almost $** in service charges was a bit over pricey! Probaly wouldnt use them again

Date of experience: January 21, 2014
Guadalupe L.
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I needed some flowers last minute and was looking for some local florist, but the prices were ridiculous. I searched online and found their website, low prices wide variety, it was perfect. Best of all they delivered in an excellent time frame. Really pleased, definitely recommend

Date of experience: January 21, 2014
Sharon V.
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Customer friendly website
January 21, 2014

Customer friendly website - no problems - order was very quick!

Date of experience: January 21, 2014
Barbara M.
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I am a first time flower shopper and I have nothing to base
My experience on. However, I do plan to shop again. I made
A promise to send flowers each month to a shut-in and I
Would be pleased if the experience is just as nice on the
Party receiving the flowers. Thank You

Date of experience: January 21, 2014
Joy C.
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Pretty straight forward
January 21, 2014

Pretty straight forward - easy to use

Date of experience: January 20, 2014
carol n.
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Great service
January 21, 2014

Great service. Flowers that were delivered made my aunt have a happy sunny day.

Date of experience: January 20, 2014