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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Diane T.
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Great pictures of bouquets and reasonable prices
January 28, 2014

Great pictures of bouquets and reasonable prices.

Date of experience: January 28, 2014
Debbie H.
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Excellent service
January 28, 2014

Excellent service. I placed my order at 11:30AM and the flowers were delivered in a couple of hours.
On website they advertised a four hour same deliver time which was provided. However when I checked out there was an added fee which I removed and the service was still provided.

Date of experience: January 28, 2014
Nick L.
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Fast and easy ordering
January 28, 2014

Fast and easy ordering. Thanks.

Date of experience: January 28, 2014
Susan H.
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Thanks for the same day discount
January 28, 2014

Thanks for the same day discount. My father wondered who would be sending him flowers. He was very surprised.

Date of experience: January 28, 2014
Natalie D.
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Beautiful arrangement
January 28, 2014

Beautiful arrangement - arrived on time and recipient raved about how striking the arrangement was. Many thanks.

Date of experience: January 28, 2014
Brad C.
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Good selection
January 28, 2014

Good selection. Fair prices. The great reviews really help seal the deal. Or so I thought. I sent the Peaceful wishes basket to a friend for his brother's funeral. I asked him to send me a picture of the arrangement when it was received. The florist had free styled a horrible arrangement that was not even close to what I had ordered. It looked like it was for a baby shower. My friend also informed me the delivery driver was unprofessional and flippant. I emailed the company to let them know of the error so that it could be corrected. I was told that the florist could do whatever they needed to to get the flowers out. It was under their substitution policy. I was given a $** gift certificate and told to have a nice day.

Date of experience: January 28, 2014
rosalia b.
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Great Service and the flowers were perfect!
January 28, 2014

Great Service and the flowers were perfect!

Date of experience: January 28, 2014
Jason W.
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Excellent customer service
January 28, 2014

Excellent customer service. Very rapid response to order questions via email. Called soon after sending email request, as the order was going to a funeral home and I was afraid that it would not arrive in time if the error wasn't corrected, and it was already done. Excellent.

Date of experience: January 28, 2014
Joani T.
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Experience was a 5 star until I was charged half the price of the flowers for 'service & handling' AFTER I already paid $*.** for same day & *.** for morning service!? Ridiculous & Very Dissatisfied! Would have canceled & went elsewhere but had to leave for work;( couldn't afford this but had no choice!
* received order on time & the bouquet was VERY SMALL for the price paid;( cost $** to send my Mom a little bouquet of flowers! I never received any call, comment or concern from this Company, bad business relations;(

Date of experience: January 28, 2014
nancy c.
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Fast and easy
January 28, 2014

Fast and easy. My family is very happy with the bouquet

Date of experience: January 28, 2014
Ashley A.
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Great choices, and pretty affordable
January 28, 2014

Great choices, and pretty affordable.

Date of experience: January 28, 2014
Judy B.
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Quick and easy
January 28, 2014

Quick and easy. Would have liked a few more characters in the signature part but other than that a good transaction.
I gave the wrong address by mistake and was thankful that they called and I was able to give them a new address. Theflowers though weren't delivered to the house until after the funeral so that was disappointing. When I gave them the new address I asked them to please have them delivered well before noon when the funeral was.

Date of experience: January 27, 2014
Dr J.
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Quick, efficient, user friendly
January 28, 2014

Quick, efficient, user friendly. Thanks

Date of experience: January 27, 2014
Lisa K.
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Lots of choices, good prices, very courteous and great at following up on orders! Thank you.

Date of experience: January 27, 2014
ELIZABETH C.
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I have been using FromYouFlowers.com for a few years now, and I have always been satisfied with their product and the ease of ordering on their website. Of course, I don't send the flowers to myself, but everyone who has ever received them has made it a point to call and let me know how beautiful the arrangement was! Thank you for your continued top-shelf service!

Date of experience: January 27, 2014
Nick N.
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Website was very easy to use
January 28, 2014

Website was very easy to use. I like it a lot!

Date of experience: January 27, 2014
Joan M.
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My son was very happy with the balloons and candy I sent him at college. Only thing that threw me off was that your survey email was premature and said he already received them before the delivery date.

Date of experience: January 27, 2014
Diana c.
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Good prices and prompt service
January 27, 2014

Good prices and prompt service

Date of experience: January 27, 2014
Brenda P.
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Easy to order and like the same day option
January 27, 2014

Easy to order and like the same day option

The driver called that she was running late. However it worked out perfect for us. Had to take my mom (flowers were for her) to the doctors and we weren't going to be home when she was able to be in our area. She did however make after her appointment and mom was so happy to receive them...thanks

Date of experience: January 27, 2014
Jill W.
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My mother-in-law really enjoyed the arrangement that was delivered the same day. I have used this site in the past and the recipients are always extremely satisfied.

Date of experience: January 27, 2014