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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Barbie D.
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February 5, 2014

Date of experience: February 4, 2014
petra k.
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February 5, 2014

Date of experience: February 4, 2014
Linda W.
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February 4, 2014

Date of experience: February 4, 2014
Liz G.
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Great service, easy to order
February 4, 2014

Great service, easy to order. My friend loved her birthday surprise!

Date of experience: February 4, 2014
Gudrun M.
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Thank you for your courtesy
February 4, 2014

Thank you for your courtesy.

Date of experience: February 4, 2014
Jack S.
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The delivery time was amazing!
February 4, 2014

The delivery time was amazing! Same day meant the same day. It was a great choice!

Date of experience: February 4, 2014
Pam C.
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Did not disclose what the shipping charges would be until the very end. These flowers were not for me but rather for a friend in another state. Your questions were hard to answer when I never saw the flowers. My friend did receive them on time and was appreciative but I really have no way to know what their condition was and whether or not they lived up to their billing. It was obvious they were not sent to the billing site. Would it be possible to change your questions to reflect such a transaction?

Date of experience: February 4, 2014
Jenny L.
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The zip code for the house we're delivering to kept registering wrong, so we had to put the neighboring zip code. But these flowers are gorgeous - the best we saw after looking thru 5 websites. But SO expensive! Even with 15% off. And I could have gotten 5% more off purchasing thru my phone, but I couldn't make it work. I started out thinking I'd be spending just under $40 and ended up spending almost $60. Even though that was disappointing, the flowers were just right for the purpose, and we're glad we did it. Just won't do it again anytime soon as we'll have to sell a tooth or something to afford it ;)

Date of experience: February 4, 2014
Arthur B.
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I strongly dislike the fact that I had to enter in all my information - including payment before you would tell me how much shipping was going to cost. I want up front total cost - your shipping is not the cheapest, but the discount offset the additional cost so I placed the order. I have abandoned 3 other others today for the same reason

Date of experience: February 4, 2014
janet v.
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Used before
February 4, 2014

Used before. Thank you

Date of experience: February 4, 2014
jill c.
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So far so good
February 4, 2014

So far so good. Will be excited to see the flowers delivered.

Date of experience: February 4, 2014
nancy M.
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February 4, 2014

Date of experience: February 4, 2014
Judith C.
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Have used you several times and always happy with items delivered

Date of experience: February 4, 2014
Nick B.
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Fantastic
February 4, 2014

Fantastic. I don't like how the shipping charge is on the last page though. Wasn't expecting to pay more than what it said on the previous screens.

Date of experience: February 4, 2014
Jose C.
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Good
February 4, 2014

Good

Date of experience: February 4, 2014
elizabeth m.
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Quick but would like to know what size the flowers are maybe a scale shot of measure beside each photo?

Date of experience: February 4, 2014
Derek E.
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February 4, 2014

Date of experience: February 4, 2014
Dr R.
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Thank you!
February 4, 2014

Thank you!
RCB

Date of experience: February 4, 2014
octavais Q.
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I spent a bit of time trying to figure out how I went from paying 29.99 for the flowers the balloon, taxes, and same day service. My total was 56.oo and some change. Explain that

Date of experience: February 4, 2014
Lisa R.
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February 4, 2014

Date of experience: February 4, 2014