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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Randy M.
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February 12, 2014

Date of experience: February 12, 2014
E M.
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About order, so far so good
February 12, 2014

About order, so far so good. Looking forward to a good del and satisfaction with product.

Del and flowers were good. Recipient was please.

Date of experience: February 12, 2014
kenny s.
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February 12, 2014

Date of experience: February 12, 2014
samantha F.
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Very easy only had trouble picking what to get selection was beautiful just hope they look as good in person

Date of experience: February 12, 2014
Edmund A.
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Great
February 12, 2014

Great

Date of experience: February 12, 2014
Kim O.
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February 12, 2014

Date of experience: February 12, 2014
William L.
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I'm glad to find a service that provides the teddy bear. I did hope for other plush character options - Shreck would have been awesome!

Date of experience: February 12, 2014
Lee N.
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I love the order form, easy and quick
February 12, 2014

I love the order form, easy and quick.

Date of experience: February 12, 2014
Deborah K.
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I don't mind paying a delivery fee but it would be more transparent and candid, if you could disclose the costs upfront. To have it suddenly pop up at the end leaves a sour taste behind. Concealment is never a good thing.

Date of experience: February 12, 2014
louis c.
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So far it was a simple process i just hope that the produce is good

Date of experience: February 12, 2014
Mike W.
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February 12, 2014

Date of experience: February 12, 2014
Kenneth H.
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Love the site and its great and easy to use
February 12, 2014

Love the site and its great and easy to use.

Date of experience: February 12, 2014
Raina P.
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Paid the $4.99 4-hour delivery
February 12, 2014

Paid the $4.99 4-hour delivery. After 5 hours, called customer services. Was told driver would be there any minute. Was supposed to refund $4.99 since delivery was late. THREE HOURS later, still NOT delivered. Called customer services and was put on 10 minute hold. When representative returned I was LIED to n told delivery was completed. My husband who is supposed to get delivery is on daughter's phone right next to me is letting me know DELIVERY IS NOT THERE! I tell representative she is lying n she puts me on hold for ANOTHER 10 MINUTES! She gets back on n says driver will be there in 30 minutes and ask if I would like the $4.99 fast delivery charge refunded. REALLY? That was supposed to be done THREE HOURS AGO! I OR ANY OF MY FAMILY WILL EVER USE THIS COMPANY AGAIN!

Date of experience: February 12, 2014
R M.
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February 12, 2014

Date of experience: February 12, 2014
K S.
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Nice choices
February 12, 2014

Nice choices. Website easy to use. Cheaper handling charges.

The arrangement was a little smaller than expected, but still very nice.

Date of experience: February 12, 2014
Theresa R.
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Your web site is very user friendly
February 12, 2014

Your web site is very user friendly. Delivery time was exceptional. The flowers were delivered about an hour after I placed my order. Wonderful service

Date of experience: February 12, 2014
Joyce H.
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I LOVED the selection and variety of gift possibilities. I will certainly use your service for all my gift delivery needs.

Date of experience: February 12, 2014
Rick K.
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Two things: First, I couldn't see or get a feel for exactly what kind of flowers and how many would be sent. Second, I would have preferred to know the total (including handling and tax) prior to getting to the end of the order. To me that's a little deceiving.

Date of experience: February 12, 2014
David H.
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February 12, 2014

Date of experience: February 12, 2014
Carlos F.
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Very Quick and affordable...
February 12, 2014

Very Quick and affordable...They delivered the flowers faster than I though they would...However, the flowers were smaller than they looked on the internet, and my wife ( the recipient) said they were all wilted

Date of experience: February 12, 2014