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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Marian H.
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February 13, 2014

Date of experience: February 13, 2014
Karen B.
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Very satisfied with the quality of their service
February 13, 2014

Very satisfied with the quality of their service. Prompt response time when emailed with any questions. Will definitely use them again.

Date of experience: February 13, 2014
Emily M.
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I'm very glad that I used fromyouflowers to surprise my grandmother for her birthday. I was worried about how the delivery would go and if she'd actually get the flowers on her birthday. What ended up happening is that the florist called her house a few times until she answered. They told her they had a delivery for her and confirmed that she would be there to receive it. Then they delivered the flowers and she was so happy and excited, which made me happy. I didn't get to see the flowers and the balloon, but she said they were wonderful.

Date of experience: February 13, 2014
Dianne S.
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Lovely selection to choose from
February 13, 2014

Lovely selection to choose from.

Date of experience: February 12, 2014
Zulu E.
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Relatively easy, quick site
February 13, 2014

Relatively easy, quick site.
Girlfriend loved them, would buy again.

Date of experience: February 12, 2014
ariana T.
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Thank you for adjusting the delivery because of the storm. My mom loved her flowers!

Date of experience: February 12, 2014
Jennifer P.
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February 13, 2014

Date of experience: February 12, 2014
Mike M.
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February 13, 2014

Date of experience: February 12, 2014
Lindsey O.
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I wanted to see if I would pay less money by selecting a different delivery date. It was difficult navigating through the website to price out different delivery dates.

Date of experience: February 12, 2014
Jay M.
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Everything was good except I paid extra for delivery before noon.i didn't receive it until 2 pm.my wife had already left for the afternoon.

Date of experience: February 12, 2014
Mireille A.
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February 13, 2014

Date of experience: February 12, 2014
Kristen O.
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February 13, 2014

Date of experience: February 12, 2014
Ron L.
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Very easy to place an order and good selection too
February 13, 2014

Very easy to place an order and good selection too

Date of experience: February 12, 2014
Chad G.
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All was well organized and efficient!
February 13, 2014

All was well organized and efficient! I was surprised/displeased with the service/handling fee which I thought was exceessive. I also thought that it would be nice to know of that charge up front instead of at the last minute. But, i guess that's the point now - isn't it?!?

Date of experience: February 12, 2014
Drew O.
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February 13, 2014

Date of experience: February 12, 2014
Bob S.
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February 13, 2014

Date of experience: February 12, 2014
Ilene P.
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February 13, 2014

Date of experience: February 12, 2014
Robyn J.
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Pricing was confusing
February 13, 2014

Pricing was confusing. I selected lowest price but upon checkout price reflected medium price. Pricing was medium price with a $9.00 credit. Confusing, right?

Date of experience: February 12, 2014
Sandra M.
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February 13, 2014

Date of experience: February 12, 2014
Kelly M.
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February 12, 2014

Date of experience: February 12, 2014