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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Betty H.
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February 27, 2014

Date of experience: February 27, 2014
Carol T.
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Very easy
February 27, 2014

Very easy. Thanks.

Date of experience: February 27, 2014
Virginia R.
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February 27, 2014

Date of experience: February 27, 2014
Walter H.
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Every thing was fine until the total?
February 27, 2014

Every thing was fine until the total? It said the flowers were **.**? And its **.**? That's a big jump!

Date of experience: February 27, 2014
Jenn D.
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February 27, 2014

Date of experience: February 27, 2014
anon U.
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I used this service to deliver condolences arrangement.
Prices were fair, delivery was promised on the same day, and shopping easy from the website.
The normal handling fee (& the amount) is not made known until you are at the end of checkout and near completion of order.

Date of experience: February 27, 2014
Amy W.
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Flowers arrived quickly and the picture I saw was beautiful. I do love that they arrived in a vase and not in a box! I will order again.
Thank you
Amy

Date of experience: February 27, 2014
Elle T.
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February 27, 2014

Date of experience: February 27, 2014
Karen O.
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Ok
February 27, 2014

Ok

Date of experience: February 27, 2014
Jayme B.
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Easy to navigate the site!
February 27, 2014

Easy to navigate the site!

Date of experience: February 27, 2014
Robert A.
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February 27, 2014

Date of experience: February 27, 2014
Lisa X.
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February 27, 2014

Date of experience: February 27, 2014
Mina A.
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Placing the order was so Convenient (I ordered a plant basket from Iran to my boyfriend in Texas). I asked for same day delivery, but unfortunately, they were unable to deliver my order on time. I contacted them, they said they were unable to find a local florist and promised to deliver my gift the next day with an apology note. I accepted, and they delivered as they promised.
However, what was delivered was not what I ordered. There were no peace
Lily in the basket, just some green leaves!

Their only strength was the customer service. They answered all my emailed politely in less than an hour. I appreciate it.

Date of experience: February 27, 2014
Paula M.
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Terrible service
February 27, 2014

Terrible service. Recipient didn't receive order until late in the day even tho I ordered early in the morning. C.s. Only told me it's out for delivery. Need better delivery service. Will not be using again.

Date of experience: February 27, 2014
Justin S.
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Very easy to navigate!
February 27, 2014

Very easy to navigate!

Date of experience: February 27, 2014
Donald Y.
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Good, fast, convinient
February 27, 2014

Good, fast, convinient

Date of experience: February 27, 2014
sam m.
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The arrangement looked better than the picture online

Date of experience: February 27, 2014
Karen C.
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The only problem that I had was that a florist could not be found to complete my order until the next day. I did get a prompt call from customer service with a free upgrade and refund for money paid for same day delivery. My friend told me that her flowers were beautiful. Overall, I was happy with my experience.

Date of experience: February 27, 2014
Tracey W.
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Some of the items in the basket that I paid for still had price stickers on them for $.50 and $1.00. I paid $70 for a basket of $.50 and $1.00 items?

Date of experience: February 27, 2014
Randy V.
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February 27, 2014

Date of experience: February 27, 2014