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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Nancy A.
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Easy to use, great prices
March 11, 2014

Easy to use, great prices

Date of experience: March 11, 2014
dk J.
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Very user friendly
March 11, 2014

Very user friendly. Thanks! My sister (recipient) was thrilled as was everyone in her office who was able to enjoy the rainbow of tulips!

Date of experience: March 11, 2014
Michael T.
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Prices are low but shipping and handling is high. Generally,when I order flowers,they get delivered before 12pm.

Date of experience: March 11, 2014
JWatson W.
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March 11, 2014

Date of experience: March 11, 2014
Steven J.
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My shopping experience went well so far
March 11, 2014

My shopping experience went well so far.

Date of experience: March 11, 2014
SJ P.
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Easy to shop
March 11, 2014

Easy to shop. Adding expedition charge is confusing when the site asks for that earlier

Date of experience: March 11, 2014
Grace Z.
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Easy to use ordering process with many available arrangements to preview.

Date of experience: March 11, 2014
MariW B.
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Very easy experience so far
March 11, 2014

Very easy experience so far. I have had problems with FTD in the past not delivering flowers at all so hope your company fulfills this on time. Thank you, Mari Wilbur

Date of experience: March 11, 2014
Carly I.
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Everytime I order from you guys, there is a spelling mistake on the card, so I have to go back, but your screens won't let you do so without making an entirely brand new purchase. Also - I am not confident that what I ordered will be delivered. I only used this company again because I had a coupon.

I'm updating 2 days later. As predicted - my order was not delivered on time, even though I paid extra for same day delivery - because you offered it! I will not use you guys again.

Date of experience: March 11, 2014
Cora J.
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Awesome pictures on your website it was easy to pick one and personalize it. Thank you!

Date of experience: March 11, 2014
Isabella S.
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Substitution was made on my order and changex tbe entire look of the bouqet I understand the need to change but wish could have been more similar look

Date of experience: March 11, 2014
Jeffrey D.
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As long as these flowers meet expectations, I will be back.

Date of experience: March 11, 2014
Sarah W.
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The website is set up well, easy to compare gift options. As well, I like having the option to add details such as balloons, bears, chocolates to floral arrangements. I did not receive the flowers as I sent them to my granddaughter in hospital in Florida while I'm in Oregon. However, my daughter told me that they are beautiful and that my granddaughter loves the teddy bear. I will definitely use your service again as needed.

Date of experience: March 11, 2014
Melissa G.
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March 11, 2014

Date of experience: March 11, 2014
EJTrip U.
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The added fees (aside from the $2.99 same-day delivery fee) were deceptive and not properly outlined prior to entering credit card information. We felt backed into paying almost double to the listed price.

The flowers my mother-in-law received were not bloomed and were mostly greens, which was not like the flowers pictured. We are happy that the flowers will last longer since they hadn't bloomed yet, but it arrived looking entirely not like pictured and we were overall disappointed.

Date of experience: March 11, 2014
Bruce J.
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March 11, 2014

Date of experience: March 11, 2014
Brittany Y.
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March 11, 2014

Date of experience: March 11, 2014
Matthew Z.
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March 11, 2014

Date of experience: March 11, 2014
Tim I.
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The person I sent the flowers to was very happy and lived them

Date of experience: March 11, 2014
gEno W.
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The second time around, my flowers were delivered Super Fast and were top quality. I am glad I gave fromyouflowers a second chance.

Date of experience: March 11, 2014