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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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This company was very timely with their delivery even though I didn't give them much notice, but they changed the flower arrangement. The flowers still looked okay but the writing on the card was horrendous. It looked like a five year old had written the card.
Since writing to them about it they did do their best Thanks for listening.
S.G. Syracuse,NY
Ordering was easy, product was great - the fresh fruit and chocolate combo was a winning combination and the delivery was very timely. Looking forward to using this service again.
Simple and easy, only to a matter on mins to get the flowers for my love!
Customer cant select latex balloons per quantity and color, you are forced to by 1 color or mixed colors (not the combination of colors you may like: in my case yellow, green, purple). Also, there's not an option to give details of delivery, etc.
Easy to order and great selection. :)
The order is a gift.I left the site because the cost of shipping and handling cost almost as much as the flowers.I came back to the site because you offered free shipping.If this is a good experience I would use the site again
I have not seen the flowers and only had a voice mail from the recipient.
Would have appreciated knowing the shipping charges up front.
Fast and easy
Had to redo everything twice -- once because I originally had an incorrect zipcode, but couldn't correct it without going back to the beginning. Then because I neglected to "click off" the added vase, again I had to start over. And, it wasn't until the end that I was informed of a $14.99 "handling" charge.
I received an eMail offering a delivery credit if I returned & placed the order that I had to change. I had already reordered, but the company let me use the credit anyway. I do think the website is not smooth.
Also, I paid an extra $5 for delivery before 10:30. They JUST made that (10:26), so I guess that's okay.
The flowers I ordered for my friend's birthday were beautiful and perfect! I've never ordered flowers online, so I was a bit skeptical at first, but they were gorgeous.
The flowers were delivered the next morning. Can't beat that.
I clicked on the date i wanted and on my receipt it gave me a day later. So i contacted customer service and they had me on hold for awhile so they can talk to the florist. She then came back and was going to put me on hold again. I told her i had to get back to work and asked if she could call me when it was worked out or email me. She said she would but never did either. So then i had to call again, while working, the morning i need the flowers and the gentleman that answered worked it all out. It was STRESSFULL. At the end at least she received the flowers on time and they did look good. I was worried the whole time if it was going to be the right flowers, due to the lack of communication.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members