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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Dan F.
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Easy to use site
March 22, 2014

Easy to use site
Picture of order was more lush than order received. Looks like more flowers in irder pic

Date of experience: March 21, 2014
Frank J.
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The order pricing was reasonable and the delivery was prompt. However, my order although pretty, was not what I was looking for. I specifically wanted a purple bouquet. I got white with purple accents. Although the recipient was pleased, I was disappointed.

Date of experience: March 21, 2014
Diane X.
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Your sight was easy to navigate.The person I sent the arrangement too said it was very pretty. I ask if there were some flowers in it also as there was supposed to be and he said no flowers but the plants were nice. Thought I should mention that it was not delivered as described.

Date of experience: March 21, 2014
Megan Z.
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This was great, one of the easiest actually
March 21, 2014

This was great, one of the easiest actually

Date of experience: March 21, 2014
Mark N.
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The overall service is more than great; however, the pricing could be slightly modified in order to fit the majority of the clientele.
Small remark. I was surprised to see that the tulips weren't bloomed already, they made the bouquet look smaller. However, great service and good product!
Thank you tons :)

Date of experience: March 21, 2014
Cheryl X.
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March 21, 2014

Date of experience: March 21, 2014
Shirley H.
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March 21, 2014

Date of experience: March 21, 2014
Virginia J.
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March 21, 2014

Date of experience: March 21, 2014
PJ Y.
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I dealt with Melanie C
March 21, 2014

I dealt with Melanie C. From customer service via email. She was very nice and extremely attentive, i compliment you on those who you have working for/with you. I will most definitely be buying from you again.

Date of experience: March 21, 2014
wavesinger R.
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Great website with plenty of selections and a great layout of what is in each flower arrangement. Thanks!

Date of experience: March 21, 2014
Steven T.
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All billing prices should be indicated up front instead of surprises at the end...

Date of experience: March 21, 2014
Sara S.
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March 21, 2014

Date of experience: March 21, 2014
Christy N.
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Site was very easy to navigate
March 21, 2014

Site was very easy to navigate. Thank you

Date of experience: March 21, 2014
mushy J.
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Satisfied with the online service but a bit pricy!

Date of experience: March 21, 2014
Kevin W.
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March 21, 2014

Date of experience: March 21, 2014
Pam E.
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You haven't delivered yet, so far so good
March 21, 2014

You haven't delivered yet, so far so good.

Delivery was on time, it wasn't indicated when I ordered that same day delivery was an extra $15. I would have appreciated that information up front.
That said, the flowers were received and reportedly "beautiful".

Date of experience: March 21, 2014
Tabitha O.
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Super easy and great
March 21, 2014

Super easy and great

Date of experience: March 21, 2014
Julie T.
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March 21, 2014

Date of experience: March 21, 2014
Benjamin T.
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Web site very user friendly
March 21, 2014

Web site very user friendly. Will check out the flowers when I visit friend. Checked with recipient and looked at arrangement. I expected it to be larger than it was.

Date of experience: March 21, 2014
Katie W.
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I was contacted right away to resolve the issue. Thanks!

Date of experience: March 21, 2014