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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Could not deliver same day as advertised - but did the next day and I was told the bouquet was beautiful. Apologies were sent by the company.
It has been quick and easy to make a selection for my loved one. The customer service I received was subpar. The staff questioned my selection of bouquet and colors.
Flowers were very nice and delivered as requested. Price was very reasonable in my opinion.
Easy, large variety. Very minor feedback: I thought the arrangement was to be blue/purple and yellow. The arrangement had pink in it.
Your site was easy to navigate and use. A+!
A bit expensive, but timely service.
I wish I had looked at SiteJabber or Yelp before having one of the worst online purchasing experiences ever.
Not only did their vendor blow my surprise by delivering the order on the wrong day. Which btw I paid extra to make sure it was delivered on a particular day between a specific window of time (9am to 12). When I contacted "Wecare"@fromyouflowers. Com I was told I would receive a 15.00 certificate on my next purchase. I replied with a very reasonable request of reimbursing the 4.99 I paid to guaranteed a Sunday delivery and along with the 9am to 12 deliver time. I made sure to confirm that the reimbursement would still mean my delivery would happen as originally promised.
Not only did they not deliver flowers until 4:30pm Sunday but they gave me Roses which wasn't even close to what I had ordered. I actually did put thought into my purchase and all of the "guarantees" and understanding from fromyouflowers. Com was just BS. They didn't do anything in regards to contacting their vendor … in fact I believe the vendor just forgot about us because we were told the flowers were on a truck and they would make it to us before the day was up. When they were delivered it was by some guy in a beat-up car. Lies … along with shady business practices.
Fromyouflowers. Com's answer … 20% off our order … I told them now way. Reimburse my money and have your vendor pick their flowers up. They told us they will not do that and in short we should be happy we received anything.
We emailed them back letting them know we will dispute the charges … bam! Full reimbursement approved. Why!? Well now I know! Because their reviews are only based on the successful orders that have gone through … they will antagonize you with empty promises and pathetic attempts to make good. You will then throw your hands up and do exactly what I've done. Just read the other posts here. You will see a trend.
I'm to blame myself! I should have dug deeper.
These were delivered to a friend so I didn't see them but she was estatic!
Thank you.
The "service & handling" charge NEEDS to on a page at the beginning of ordering. Not fair to show it AFTER you have entered all the information needed. Your arrangements are beautifull I hope the one I have chosen is the one that is delivered! It was a gift and She said it was so very beautiful and smelt great. Thank you.
I was incredibly disappointed in the note that came with the flowers. It was hand-written and the handwriting was not appealing. I recommend you start typing the personalized messages.
Delivery was on time and was told the flowers and fruit basket are very nice
So far, so good. Anxious to see if quality of flowers is good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members