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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Joan D.
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The delivery charge indicated same day/weekend delivery, but the earliest date allowed was 1st April, which is not on the weekend. That left me confused, without any option for query.

Date of experience: April 6, 2014
Janice S.
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More reasonable than the "other" site
April 6, 2014

More reasonable than the "other" site. Hope the product is to my satisfaction.

Date of experience: April 6, 2014
Adam R.
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It was difficult to go back and edit things like address changes and messages. The flower arrangement was smaller than we anticipated. We also thought the flowers would be more pink.

Date of experience: April 6, 2014
Andrea H.
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I love Love this place they are awesome!
April 6, 2014

I love Love this place they are awesome! This place is better than proflowers.com. I love being able to order flowers and have them delivered the same day. I live in cali and I had flowers delivered to Nevada all in the same day! I wont be using any other flower place.

Date of experience: April 6, 2014
julie l.
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I would use this website again
April 6, 2014

I would use this website again

Date of experience: April 6, 2014
dawn h.
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April 6, 2014

Date of experience: April 6, 2014
Patrice S.
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Its nice to be able to order like this online when you can't be there to deliver it in person yourself. My mom got the flowers but she did not get the flowers in the picture of flowers that I ordered.

Date of experience: April 5, 2014
Mary L.
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April 6, 2014

Date of experience: April 5, 2014
Brian S.
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April 6, 2014

Date of experience: April 5, 2014
Patricia M.
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Thank you so much for the quick and effeicient service-hopefully the plant that I ordered will be as nice as the picture.

Date of experience: April 5, 2014
Lisa S.
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April 5, 2014

Date of experience: April 5, 2014
samantha S.
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April 5, 2014

Date of experience: April 5, 2014
Matthew A.
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Delivery is sure expensive!
April 5, 2014

Delivery is sure expensive! I ordered a"Spring Bonanza" bouquet for a relative because she loves orange lilies and the order she received had NO lilies and was pink. I did get an email regarding the change in the "purple" flower selection, but nothing about not fulfilling the order.

The rep I spoke with on Friday GUARANTEED that I was going to have what I ordered delivered on Saturday. I have learned my lesson...

Date of experience: April 5, 2014
Karin K.
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The shopping on the website was easy and I found what I was looking for. The normal delivery charge seemed appropriate but I paid the extra fee for next morning delivery. It was supposed to be a surprise for my daughter and son-in-law with their new baby.

An attempt was made to deliver but apparently at the wrong address. A customer service rep contacted me that nobody was at the address I gave them and they couldn't find anybody who knew my daughter and her husband although they have lived there for more than two years. I had to give them my son-in-law's phone number which spoiled the surprise. The flowers and gifts were then delivered a day late which defeated the purpose of the extra fee.

At least my daughter is happy with the flowers!

Date of experience: April 5, 2014
Henry S.
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EZ + nice flowers and delivered on time and in good condition

Date of experience: April 5, 2014
Marcia Y.
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April 5, 2014

Date of experience: April 5, 2014
Tamra L.
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No flowers that I wanted we're available in recipient's zip code. Of the flowers that were available, I had to order the vase separately...really? And to top it off, birthday balloons weren't an option...only smiley faces.

Date of experience: April 5, 2014
Geoff B.
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April 5, 2014

Date of experience: April 5, 2014
Diane H.
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Easy and Quick...
April 5, 2014

Easy and Quick...and loads of choices

Date of experience: April 5, 2014
Shiva D.
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Little back and forth to figure out
April 5, 2014

Little back and forth to figure out.
I was sent the picture of flower vase received. Less quantity of flowers and type of flowers which was more carnations than other type shown on line. Also vase looked pink and it was clear glass.
Overall she was happy and that is most important. Thank you.

Date of experience: April 4, 2014