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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Denise R.
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This popped up when looking for Teleflora, and am looking forward to seeing the product. Very easy to order...

Date of experience: April 17, 2014
Jan Q.
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April 18, 2014

Date of experience: April 17, 2014
Jean H.
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In case of an order error, I had no way to cancel my oringinal order to correct the error. I had to start all over again. You need to add a "cancel" option so that a person would'nt need to start from scratch.

Date of experience: April 17, 2014
Kristina C.
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It was my first time using this service and what a great experience! I will definitely be doing more business with fromyou flowers.com

Great job!

Date of experience: April 17, 2014
vanessa Y.
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This was quick and convenient
April 17, 2014

This was quick and convenient. Great site

Date of experience: April 17, 2014
Julie W.
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April 17, 2014

Date of experience: April 17, 2014
Jenny R.
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The actual shopping experience online was great. The flowers I wanted were easy to find and I loved the arrangement options. The price was better than most other places and I was pretty excited about the order.
I was disappointed that not only did my order go out a day late, but that while Customer Service did respond twice, they never were able to confirm that the flowers were received. I know that FromYouFlowers deals with local florists, but I don't know why there was such a delay and I'm disappointed in how that was handled.

Date of experience: April 17, 2014
Heather M.
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April 17, 2014

Date of experience: April 17, 2014
Ryal D.
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April 17, 2014

Date of experience: April 17, 2014
Bethanie B.
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April 17, 2014

Date of experience: April 17, 2014
paul K.
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The selections look incredible
April 17, 2014

The selections look incredible. I will certainly come back for more!

Date of experience: April 17, 2014
Mary E.
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Just hope she is pleased with flowers for her birthday.She loved her birthday flowers. Thank you.

Date of experience: April 17, 2014
Eric R.
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The flowers were not delivered within the time frame specified on the site. I paid extra to have them delivered the same day within 4 hours. The flowers were not delivered for 6 hours, which is probably what it would normally have taken. The picture of the bouquet indicated red roses, when in fact dyed white roses were delivered. The bouquet looked tired.

Date of experience: April 17, 2014
Sophia X.
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April 17, 2014

Date of experience: April 17, 2014
john T.
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April 17, 2014

Date of experience: April 17, 2014
Angela I.
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April 17, 2014

Date of experience: April 17, 2014
Rebecca P.
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I appreciate the fact you came back and waived the handling fee.

Date of experience: April 17, 2014
Barbara N.
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Easy to follow directions
April 17, 2014

Easy to follow directions

Date of experience: April 17, 2014
rcwarshipse Z.
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Price was fairly decent for one-day delivery, my mom loved the flowers. They were delivered on time, so I have no complaints.

Date of experience: April 17, 2014
Nora H.
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April 17, 2014

Date of experience: April 17, 2014