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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Painless, but a little bit expensive. The flowers were delivered in another city, so I can't comment about quality. However, the florist did not have some of the exact flowers in the arrangement originally ordered, and customer service contacted me to authorize a substitute.
I have been bombarded with e-mails about this order, and I'm tired of it. Any more e-mails sent to me will be sent unread to my spam folder.
Florist got order wrong, but customer service rep. Offered 20% refund.
I actually did not see the arragement. However, I was told that they were beautiful.
Great!
I was apprehensive ordering flowers from this site as I have always been a devout FTD and 1800flowers user. I am so glad I took the risk. Flowers were absolutely gorgeous and customer service promptly reached out to me to clarify my request when the florist was unsure. Extremely pleased and will be using again!
Maybe I was just in a hurry to get these flowers out, but I didn't see anything about how much service/handling would be. Kinda steep.
I paid for same day delivery. That didn't happen. I was refunded my same day delivery fee, and was told they would be delivered the very next morning. They didn't arrive until after 5:00 PM the next day.
Probably won't order from here again.
Your service was great - However, the flowers were not delivered on the day requested and paid for (expedited fees). I believe this was the fault of your vendor. Luckily, these were "just because" flowers but it would have been disappointing if it had been a special occasion.
Easiest ordering ever
I asked that my flowers be delivered to my sister on a Sunday morning for her birthday. Not only were they delivered at 8 in the morning, but they were absolutely beautiful and she loved them. Thank you very much!
I enjoyed the shopping & the quick easy check out. The check out was so quick I didn't even realize the extra $14.99 service fee until I paid for everything & received my receipt in my email. So the only improvement I would suggest is to make customers aware that there is a $14.99 service fee & also a $4.99 express fee if they want the flowers delivered right away! I didn't mind paying it. I just wish I would have known ahead of time that I would have to pay $19.98 to have the flowers delivered the same day! Thank you for your service & taking the time to ask what you can do to improve your service. Brenna Dendinger
The ordering was an easy process online. I paid the extra to confirm a morning delivery before 12:00 pm & at 11:30 am the flowers had still not been delivered! After an afternoon delivery the flowers looked nothing like what I ordered! I would have been ok with it as long as it was even similar to what was ordered. Called customer service 2 times & ended up with a $20 gift card & a percentage of refunds on the order. I felt that they should have refunded the whole amount.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members