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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Amanda S.
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May 7, 2014

Date of experience: May 7, 2014
Jennifer B.
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May 7, 2014

Date of experience: May 6, 2014
charlene w.
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May 7, 2014

Date of experience: May 6, 2014
Rob S.
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Don't like the surprise Service/Handling fee tacked on at the end.

Date of experience: May 6, 2014
Shannon Q.
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Difficult to edit zip code if it was entered incorrectly.

Date of experience: May 6, 2014
jwt G.
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Your website said that I ordered before 2 p.m. in the delivery area, it would be delivered the same day. It was not delivered until the next day.

Date of experience: May 6, 2014
D D.
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MY first time using this site, will definitely be back! The arrangement was beautiful and better in person.

Date of experience: May 6, 2014
CC W.
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May 6, 2014

Date of experience: May 6, 2014
Dawn M.
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May 6, 2014

Date of experience: May 6, 2014
crista K.
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Shipping and hadeling fees are expensive
May 6, 2014

Shipping and hadeling fees are expensive. Annoying price on front page is different once you get to check out. False advertising on prices. Makes for extra time and work to find something in my budget. Hope it turns out ok

Date of experience: May 6, 2014
Karen M.
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I did not see anywhere on site about the $15 handling charge so spent more than I intended to. My daughter's name was cut off on card, it should have read Love, Tom, Karen, J.T., Jon & Katie

Date of experience: May 6, 2014
Kay J.
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Very good
May 6, 2014

Very good

Date of experience: May 6, 2014
Kristy A.
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The ordering process was very easy
May 6, 2014

The ordering process was very easy

Date of experience: May 6, 2014
Adriana L.
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The only thing I was not too crazy about was the fact that you do not know what the service/handling fee is until you review your order. However, customer service was exceptional.

Date of experience: May 6, 2014
cathy l.
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May 6, 2014

Date of experience: May 6, 2014
Brandon R.
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I can understand that it is circumstantial and may depend on what fresh flowers they had on hand. Thank you for addressing my issue - excellent customer service.

Date of experience: May 6, 2014
Isaac V.
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Great but expensive
May 6, 2014

Great but expensive

Date of experience: May 6, 2014
louie p.
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May 6, 2014

Date of experience: May 6, 2014
Diane G.
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Thank you for the ease of using this site...

Date of experience: May 5, 2014
Julie C.
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My flowers we're pretty but a very small bouquet for the premium size and the $ amount I paid. Easy to place my
Order. I really liked that

Date of experience: May 5, 2014