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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Erin D.
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June 3, 2014

Date of experience: June 2, 2014
Jonathan B.
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Pretty simple ordering
June 3, 2014

Pretty simple ordering.
Disclose the service/handling fee prior to the last ordering page.

Date of experience: June 2, 2014
MAGGIE B.
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June 3, 2014

Date of experience: June 2, 2014
Shawn B.
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Very user friendly to order
June 3, 2014

Very user friendly to order. Recipient loved them! Major bonus points for me.

Date of experience: June 2, 2014
Barb X.
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Think the shipping/service/handling is pretty expensive. Then my order was not delivered within the four hour guaranteed time frame that I paid for. Then when I saw the picture of my flower delivery, it was not even what I had ordered. I got a partial refund from FromYouFlowers and a certificate to use on a future purchase, however, this is the second time I have gotten less than stellar service from you and I am not sure I will be ordering again.

Date of experience: June 2, 2014
Iris W.
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The fact that i was able to make a order to be delivered today was just awesome. Helps the late people like myself. Thank you!

Date of experience: June 2, 2014
Kyle R.
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June 3, 2014

Date of experience: June 2, 2014
Cecilia M.
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Quick, efficient...
June 3, 2014

Quick, efficient...great prices!

Date of experience: June 2, 2014
Lisa W.
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June 2, 2014

Date of experience: June 2, 2014
James R.
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June 2, 2014

Date of experience: June 2, 2014
Patti J.
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My only comment is something you must already be aware of: I wound up paying $53.oo for an original order of $39.99. And that should only have been $29.99. But I appreciated the ease of ordering and the option of delivery within 4 hours. For a total of $10.00 less I'd have given you a 6.

Thank you for asking.

Date of experience: June 2, 2014
Debbie I.
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Had a minor issue and their customer service responded immediately to it and corrected it immediately. Best customer service ever! Great prices on website!

Date of experience: June 2, 2014
Lena F.
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My work schedule switched to overnight's & weekends. So, the key to this purchase was having the last minute, same day delivery option. Flowers arrived as scheduled & recipient said the tulips were 3.5 - 4 stars worthy. 3.5 for the actual arrangement & 4 for lasting so long.

Date of experience: June 2, 2014
kim Z.
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Very expensive otherwise ok
June 2, 2014

Very expensive otherwise ok

Date of experience: June 2, 2014
Desislava G.
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Excellent!
June 2, 2014

Excellent! Well organised website!

Date of experience: June 2, 2014
John H.
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June 2, 2014

Date of experience: June 2, 2014
Florida
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It was Mother's Day, and it was my first ordering flowers so I ordered some flowers for my mom and chocolates. They brought flowers but not the chocolates I called them and they brought me them. But then again I got some for my aunt got her a deluxe they gave her a small flower and no chocolates and left it on the door step. I don't know why but I told my friends about them she got flowers for her mom a card and chocolates she told she's on her lunch break so don't bring to 2:00- 3:00 they brought it anyways left in front of her workplace flowers were missing only green flowers no pink and NO chocolates. #1 flower place. Please

Date of experience: June 2, 2014
pW R.
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June 2, 2014

Date of experience: June 2, 2014
Sheila W.
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June 2, 2014

Date of experience: June 2, 2014
Christie C.
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June 2, 2014

Date of experience: June 2, 2014