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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Abby W.
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Very quick and easy
June 25, 2014

Very quick and easy

Date of experience: June 25, 2014
Rashmi E.
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The flowers could have been nicer for the price paid. They did not seem "Deluxe".

Date of experience: June 24, 2014
Nancy K.
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The fact that the 14.99 service charge was concealed until the very last frame in check-out is really wrong! The flowers are not really the advertised cost at all, but actually $15 more - bait & switch!

Date of experience: June 24, 2014
SHERRIE V.
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QUICK AND EASY, WOULD USE AGAIN
June 25, 2014

QUICK AND EASY, WOULD USE AGAIN

Date of experience: June 24, 2014
Sarah h.
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...
June 25, 2014

Date of experience: June 24, 2014
Kathy R.
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I hope you can deliver to the hospital...
June 25, 2014

I hope you can deliver to the hospital...

Date of experience: June 24, 2014
Carol S.
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I was very pleased with the flowers that were sent to the hospital for a very close friend.

Date of experience: June 24, 2014
Tricia W.
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I will know more when I hear from my daughter in law that the flowers were wonderful...Yes they were, my daughter in law was thrilled, that makes me happy, thank you.

Date of experience: June 24, 2014
JANET O.
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June 24, 2014

Date of experience: June 24, 2014
Brian B.
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June 24, 2014

Date of experience: June 24, 2014
Stephen M.
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Easy and great customer service!
June 24, 2014

Easy and great customer service!

Date of experience: June 24, 2014
Orlando L.
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June 24, 2014

Date of experience: June 24, 2014
Terry J.
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June 24, 2014

Date of experience: June 24, 2014
Trena O.
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Easy to order
June 24, 2014

Easy to order. The flowers were not exactly as the picture shown when they were received. I understand some flowers may have not been available. The bouquet was not very colorful.

Date of experience: June 24, 2014
Nicole S.
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June 24, 2014

Date of experience: June 24, 2014
theresa m.
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Everything was great except the "fees portion" I felt were a little high but other than that great service and easy to use website. Will use again

Date of experience: June 24, 2014
Barbara D.
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Wish I knew what the delivery charges were before I got to the end. I might have chosen differently. I hope they are as pretty as shown and not just some daisies or something.

Date of experience: June 24, 2014
C M.
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It was easy to follow
June 24, 2014

It was easy to follow. Thanks.

Date of experience: June 24, 2014
Patty J.
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We had the flowers delivered to our niece who is recovering from surgery. She was delighted with the flowers and loved the colors. She sent a picture of them and they are beautiful. Thanks for the excellent service.

Date of experience: June 24, 2014
johnni L.
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Fromyouflowers resolved the issue-it was the vendor that messed up. I ordered a basket and added baloons and chocolate. They delivered the item late and with not candy. I called them (Pennington Market) and they were nt very nice. I called you and the guy said he would havethe cany sent but give me credit. I did not receive the candy until I called them once again and they said you guys said I didn't want the candy. They are a poor reflection on you and you should stop using that vendor in the future. After 2 days the mylar baloons lost thier lift-probably us a very low % helium to cut corners. You guys gave me credit for that too. Overall you made my experience nice but that Pennington Market is a poor vendor to do business with!

Date of experience: June 24, 2014