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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Angela P.
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Last time I used you my flowers were not delivered on time. This is your second chance.

Date of experience: June 27, 2014
amber J.
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June 27, 2014

Date of experience: June 27, 2014
lacrymae Y.
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June 27, 2014

Date of experience: June 27, 2014
Caroline R.
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The website and prices are fine
June 27, 2014

The website and prices are fine. The proof will be in lovely flowers delivered today.
UPDATE: The flowers were delivered in a timely manner and all went very smoothly. I will use them again and highly recommend.

Date of experience: June 27, 2014
Shelton j.
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Quick and easy love it
June 27, 2014

Quick and easy love it.

Date of experience: June 27, 2014
Marjorie H.
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The first delivery of flowers that arrived were unacceptable. Main focal lily flower was half dead. Non-descript color roses were closed and buried. The arrangement was mostly filled with astroemenia. Greens were not stripped from stems. A second delivery of a new arrangement was accompanied by a very pissed looking delivery woman. She made me feel very uncomfortable.

Date of experience: June 27, 2014
J S.
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June 27, 2014

Date of experience: June 27, 2014
irma g.
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June 27, 2014

Date of experience: June 27, 2014
DONNA J.
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FIRST TIME, SO I HOPE IT ALL GOES WELL FOR MY DAUGHTER-IN-LAW

Date of experience: June 27, 2014
Gail M.
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June 27, 2014

Date of experience: June 27, 2014
MadeInUSA P.
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Website was easy to use
June 27, 2014

Website was easy to use. Nice variety to choose from. Competitive pricing.

Date of experience: June 26, 2014
marina Q.
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Great product
June 27, 2014

Great product

Date of experience: June 26, 2014
Ashley J.
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Very easy and just what I wanted!
June 27, 2014

Very easy and just what I wanted!

Date of experience: June 26, 2014
Leslie E.
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I ordered flowers to be delivered to a friend on the same day I made the order. I chose from the arrangements that could be delivered quickly. I got an e-mail saying they had been delivered which was great! I loved having that level of feedback. Unfortunately, my friend posted two pictures of the arrangement thanking us for sending them and they looked NOTHING like the nice balanced arrangement I had ordered. I sent the copy of the the picture of the flowers I ordered and the picture of the arrangement my friend received asking if the company thought they looked the same. They quickly e-mailed back and gave me a $15 coupon on my NEXT order. They said the florist had the latitude to substitute some of the flowers as necessary. They "substituted" a lot and the arrangement looked nothing like what I ordered. Use a coupon on my NEXT order. That was not going to happen! Then today I got an e-mail saying in addition to the $15 coupon, they would refund 20% off the cost of the flowers. That is supposed to be refunded back to my credit card within 3 days. Then they gave me the opportunity to re-evaluate them here which I did and am doing. We'll see if they adjust the cost.

Date of experience: June 26, 2014
N J.
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Everything was beautiful just as advertised on your website. Rely nice thanks

Date of experience: June 26, 2014
Bill L.
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Quick and simple process
June 27, 2014

Quick and simple process. Would suggest to let customers know the shipping charges up front vs on the last screen after entering in all data.

Date of experience: June 26, 2014
Yvonne T.
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June 27, 2014

Date of experience: June 26, 2014
Jessica F.
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June 26, 2014

Date of experience: June 26, 2014
Maryland
1 review
1 helpful vote
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I ordered some Get Well Flowers online from the From You Flowers website and it was basically straight forward. $30 for a simple bouquet... I'm in Baltimore and had the flowers delivered, next day, to Metro Detroit (Ypsilanti)... I had the flowers delivered to the hospital and I forgot to give list the room number... I came to this site AFTER I placed the order and I was immediately concerned, and I thought I had made a big mistake... Surprisingly, the flowers were delivered, on time, to the right place and the recipient was thrilled. I'm not saying that this company doesn't have concerns or that they always give good service, but my experience was top notch... A+! Thank you fromyouflowers!

Date of experience: June 26, 2014
Cynthia K.
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Prices are good and ordering was easy
June 26, 2014

Prices are good and ordering was easy. Arrangement was beautiful. It made my niece, who is in the hospital very happy!

Date of experience: June 26, 2014