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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The handling/service related fees were higher than I expected, but the product cost was very reasonable.
The product results and service/delivery time was very good.
*******@gmail.com
Love the floral arrangements!
Best shopping experience ever
I look forward to prompt service and a wonderful future with your company.
I ordered a standing spray arrangement of flowers for my friend's funeral yesterday. It was to be delivered today by 4PM. It was delivered in time, but when I called the funeral home to confirm the delivery I was informed the lillies in the arrangement were wilted and brown edged, and the arrangement looked bad. I immediately called From you Flowers, and of course they apologized. They wanted to give me a 20% discount, which was unacceptable, as I wanted a proper looking arrangement to be delivered by the 4PM deadline. A funeral only happens once! There were more than two hours, but they could not get that done. I called another florist on the other line, and they arranged to get one there. From You Flowers then offered me a 30% discount, which I said was unacceptable since this arrangement wasn't going to be used. Finally after a few delays of waiting time I was offered as I demanded a full refund to my credit card. And they did call the funeral home to confirm the condition of the flower arrangement. I ended up having to pay almost double to get another florist to make an arrangement and have it delivered in that couple hours. From You Flowers sent me a $20 gift certificate to use on their site (even though my additional cost was $70). The company representative stated they would monitor the quality of flowers coming from that particular florist.
The flowers we ordered were a sympathy arrangement. They were absolutely beautiful. The delivery time was requested to be 3:00, they arrived at almost 4:00. Not an issue for us as the calling hours began at 4:00. This is the second time we ordered 'From You Flowers' and certainly won't be the last.
The flowers were beautiful...I will not hesitate to order flowers by this method again. The receipent said they was the nicest flowers at the funeral. VERY SATISFIED!
Lots of choices and easy to figure out and place order. Will use fromyouflowers.com again!
The shopping experience was fine - the product though was not so great.
The flowers were bent over and wimpy looking. I also gave a bouquet to my mom for her birthday and after I received mine, I was embarrassed that the quality was so poor.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members