Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Eve C.
0 reviews
0 helpful votes
Follow Eve C.
Unfollow Eve C.
Share Review
Report Review

Convenient and loved the phone call that it was being delivered right at that time.

Date of experience: July 3, 2014
Talma M.
0 reviews
0 helpful votes
Follow Talma M.
Unfollow Talma M.
Share Review
Report Review

Products are generally pretty true to the pictures on the website, delivery times are always spot. I keep coming back and using this company so my loyalty speaks volumes.

Date of experience: July 3, 2014
catherine c.
0 reviews
0 helpful votes
Follow catherine c.
Unfollow catherine c.
Share Review
Report Review

...
July 3, 2014

Date of experience: July 3, 2014
Peter W.
0 reviews
0 helpful votes
Follow Peter W.
Unfollow Peter W.
Share Review
Report Review

The site is somewhat dubious
July 3, 2014

The site is somewhat dubious. Initially, only the discount is promoted. By the time you check out the "hidden fees" and service charges are piled on. It seems somewhat deceptive to me. Why don't you lay out all the charges from the get-go. I doubt if I'll use your company again.

Date of experience: July 2, 2014
Barb H.
0 reviews
0 helpful votes
Follow Barb H.
Unfollow Barb H.
Share Review
Report Review

You need to show the total charge including shipping before having people fill out all the personal info. You already have the shipping zip code.

Date of experience: July 2, 2014
Mimi J.
0 reviews
0 helpful votes
Follow Mimi J.
Unfollow Mimi J.
Share Review
Report Review

Great
July 3, 2014

Great. Thank you for your wonderful service as I ordered flowers from New Zealand.

Date of experience: July 2, 2014
Shaun O.
0 reviews
0 helpful votes
Follow Shaun O.
Unfollow Shaun O.
Share Review
Report Review

...
July 3, 2014

Date of experience: July 2, 2014
Dolores G.
0 reviews
0 helpful votes
Follow Dolores G.
Unfollow Dolores G.
Share Review
Report Review

...
July 3, 2014

Date of experience: July 2, 2014
Barbara X.
0 reviews
0 helpful votes
Follow Barbara X.
Unfollow Barbara X.
Share Review
Report Review

I ordered two separate arrangements to be delivered to the same place on two consecutive days. The first arrived on time and was beautiful. The second was to be delivered the next day before 10:30am but was delayed due to bad weather. I was not informed of this until I called to say they had not arrived. The weather was beyond anyones control but the customer service sounded like they really didn't care. The flowers were for a wedding that day in the hospital chapel for a nephew diagnosed with terminal cancer so delivery the following day did no good. When they did arrive they were brown, moldy and smelled horrible. I asked to speak to a supervisor but never got to. It would have been nice if they had sounded like they cared at all. I won't order from them again unless it is absolutely necessary.

Date of experience: July 2, 2014
gl M.
0 reviews
0 helpful votes
Follow gl M.
Unfollow gl M.
Share Review
Report Review

So far so good
July 3, 2014

So far so good.
I tried to track the order and the order number could not be found. That was rather frustrating.

Date of experience: July 2, 2014
Rosemary M.
0 reviews
0 helpful votes
Follow Rosemary M.
Unfollow Rosemary M.
Share Review
Report Review

...
July 3, 2014

Date of experience: July 2, 2014
Josie D.
0 reviews
0 helpful votes
Follow Josie D.
Unfollow Josie D.
Share Review
Report Review

...
July 2, 2014

Date of experience: July 2, 2014
Dave Q.
0 reviews
0 helpful votes
Follow Dave Q.
Unfollow Dave Q.
Share Review
Report Review

...
July 2, 2014

Date of experience: July 2, 2014
Debra C.
0 reviews
0 helpful votes
Follow Debra C.
Unfollow Debra C.
Share Review
Report Review

Was fast and easy
July 2, 2014

Was fast and easy.

There was a mix up on delivery date but it was rectified quickly. Recipient loved the flowers.

Date of experience: July 2, 2014
ken b.
0 reviews
0 helpful votes
Follow ken b.
Unfollow ken b.
Share Review
Report Review

Bought flowers here before and delivery was on time with exceptional flowers. Wife loved them.

Date of experience: July 2, 2014
Terri D.
0 reviews
0 helpful votes
Follow Terri D.
Unfollow Terri D.
Share Review
Report Review

Very convenient and the flowers are high quality. I also appreciate the Google discount.

Date of experience: July 2, 2014
David B.
0 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

I sent the flowers to my wife while I am in Japan. I haven't seen the flowers, only a picture. The flowers were closed up or something but they were not open and fully bloomed like the picture on the website. Not sure what the situation was, just haven't been able to see the entire product.

Date of experience: July 2, 2014
Margie B.
0 reviews
0 helpful votes
Follow Margie B.
Unfollow Margie B.
Share Review
Report Review

...
July 2, 2014

Date of experience: July 2, 2014
roshele Z.
0 reviews
0 helpful votes
Follow roshele Z.
Unfollow roshele Z.
Share Review
Report Review

Easy to use...
July 2, 2014

Easy to use...i just hope the flowers are beautiful!

Date of experience: July 2, 2014
Theresa M.
0 reviews
0 helpful votes
Follow Theresa M.
Unfollow Theresa M.
Share Review
Report Review

Grands-oncles loved the ballons and teddy bear I live on France and doing my order on the net was very easy Will use this site again

Date of experience: July 2, 2014